Patient Service Associate, Cardiac Laboratory

NATIONAL HEART CENTRE OF SINGAPORE PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

National Heart Centre Singapore Pte Ltd invites you to join our Cardiac Laboratory as a frontline administrative assistant. You will greet patients, perform registration, schedule appointments and handle cash collections, while delivering courteous service in a busy clinical environment.

You will also provide administrative support such as answering phone calls, data entry, typing of reports and maintaining office supplies.

Qualifications

• GCE O/N level qualification or Certificate in Office Skills/Business Studies.
• Proficient in Microsoft Office applications.
• A pleasant disposition with excellent communication skills.

Responsibilities

• Greet patients and handle their registration and appointment scheduling.
• Perform cash collection and occasional billing activities.
• Answer phone calls, data entry, and typ e reports; maintain office supplies.

Skills

Microsoft Office

Communication skills

Pleasant disposition

Education

GCE O/N level qualification or Certificate in Office Skills/Business Studies

Job description

You will play a vital role in providing frontline services to patients in the Cardiac Laboratory. You will receive patients, handle their registration, schedule appointments as well as perform cash collection. In addition, you will provide administrative support such as answering phone calls, performing data entry, typing of reports and seeing to maintenance of office supplies. You will also be required to liaise closely with other departments to ensure seamless service delivery to patients.

Requirements:

• GCE 'O'/'N' level qualification/ Certificate in Office Skills or Business Studies
• Proficient in Microsoft Office applications
• A pleasant disposition with excellent communication skills