Frontline Patient Services Specialist

SingHealth Group; Singapore; Vor Ort; SGD 28.000 - 39.000; Vollzeit

Zusammenfassung

SingHealth Group in Singapore is seeking a Patient Service Associate to deliver front-line services to patients, registering and scheduling appointments, and handling payments. The role also supports nursing and clinical staff with patient care tasks and performs clerical duties within the department.

As assigned, you may be trained to collect swabs (oral, mid turbinate, nasopharyngeal) for testing during pandemic deployments and must be willing to wear PPE and comply with mask-fitting

Qualifikationen

• GCE O/N Levels or Diploma in Office Skills preferred
• Diploma holders may qualify for Senior role
• Healthcare/customer service experience is an advantage
• Good interpersonal and communication skills
• Willing to wear PPE and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required

Aufgaben

• Provide front-line services to patients
• Register and schedule appointments and collect payments
• Assist nursing and clinical staff with patient activities
• Provide clerical support to the department
• Assist with swab collection in pandemic roles when deployed

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Attention to detail

Ausbildung

GCE O/N Levels

Diploma

Jobbeschreibung

SingHealth Group in Singapore is seeking a Patient Service Associate to deliver front-line services to patients, registering and scheduling appointments, and handling payments. The role also supports nursing and clinical staff with patient care tasks and performs clerical duties within the department.

As assigned, you may be trained to collect swabs (oral, mid turbinate, nasopharyngeal) for testing during pandemic deployments and must be willing to wear PPE and comply with mask-fitting