Patient Liaison Officer (Central/Office Hour)(ID: 710897)

PERSOL SINGAPORE PTE. LTD.; Singapore; Vor Ort; SGD 28.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical/dental benefits

Walking distance from MRT

Dynamic working environment

Zusammenfassung

PERSOL SINGAPORE PTE. LTD. is seeking a Patient Liaison Officer to support patients and their families from initial inquiry through treatment completion. You will handle enquiries, schedule appointments, manage records, and assist with financial administration in a clinical setting.

The role emphasizes customer service, accuracy, and patient-centric care in a dynamic clinic environment, with competitive benefits and nearby MRT access.

Qualifikationen

• Minimum qualification of GCE 'O' or 'N' level.
• Strong communication and interpersonal skills.
• Experience in frontline customer service and/or practical knowledge of healthcare operations is preferred.
• Service oriented and patient focused.
• Possesses strong attention to detail with the ability to perform tasks accurately and thoroughly.

Aufgaben

• Assist patients and next of kin with enquiries and feedback.
• Assist patients with appointment scheduling and financial administration.
• Manage patient records and process claims.
• Replenish inventories and ensure sufficient stock to run operations.
• Register new patients, update EMR, and manage basic clinic operations.
• Serve as main contact from initial enquiry to treatment completion.
• Explain treatment costs and timelines, process payments, and handle billing documentation.

Kenntnisse

Communication

Customer service

Interpersonal skills

Attention to detail

Ausbildung

O/N Level

Jobbeschreibung

Job Description

Offers competitive benefits package such as medical/dental benefits and etc

Walking distance from MRT

Dynamic Working Environment

As a Patient Liaison Officer, you will be responsible for the following duties:

• Assisting patient's and next of kins with all their enquiries and feedbacks.
• Assisting the patient's with appointment scheduling and financial administration.
• Management of patient's records as well as processing the claims.
• Replenishing inventories stock and ensure that it is sufficient to run the operations.
• Register new patients, update electronic medical records, and manage basic clinic operations
• Serve as the main contact for patients from their initial enquiry all the way through treatment completion
• Explain treatment costs and timelines, process payments, and handle insurance or billing documentation.

Requirements:

• Minimum qualification of GCE "O" or "N" level
• Strong communication and interpersonal skills.
• Experience in frontline customer service and/or practical knowledge of healthcare operations is preferred.
• Service oriented and patient focused.
• Possesses strong attention to detail with the ability to perform tasks accurately and thoroughly.