Patient Coordinator

KK Women's & Children's Hospital; Singapore; On-site; SGD 30,000 - 55,000; Full time

Job summary

KK Women's & Children's Hospital in Singapore seeks a Patient Care Coordinator for the Children's Emergency Department. The role involves guiding patients and caregivers through the healthcare process, responding to inquiries professionally, assisting as needed, and performing weight measurements for patients.

You will collaborate with healthcare professionals to deliver excellent customer service and maintain smooth patient flow.

Qualifications

• Customer-facing roles in healthcare settings.
• Ability to coordinate care across multidisciplinary teams.
• Ability to guide patients and caregivers through the healthcare process.

Responsibilities

• Coordinate patient care in a fast-paced emergency department.
• Guide patients and caregivers through the healthcare process and address inquiries.
• Assist as needed and perform weight taking for patients.
• Ensure optimal staff deployment as needed.

Skills

Customer service

Healthcare coordination

Weight taking

Communication skills

Job description

The Patient Care Coordinator plays a crucial role in ensuring seamless coordination of patient care in a fast-paced environment within the Children's Emergency Department. You will guide patients and caregivers through the healthcare process, attend and address their enquires professionally, provide assistance as needed and perform weight taking for patients. In addition, you will ensure optimal staff deployment as needed.

You will work closely with other healthcare professionals toprovide excellent customer service and enhance the quality of patient care. You will be required to work 5 days a week on 3 rotating shifts (morning, afternoon and night duty), which may fall on weekends and Public Holidays.