Patient Care & Front Office Associate

National University Hospital; Singapore; On-site; SGD 23,000 - 30,000; Full time

Job summary

National University Hospital is seeking a patient services assistant to deliver friendly, efficient service at our clinics. You will register and screen patients, ensure data accuracy and privacy, and help manage the flow of the clinic to reduce wait times.

You'll assist with billing, support frontline staff, and keep facilities ready for the day’s appointments. The role requires good computer skills, teamwork, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum N level with relevant healthcare experience.
• Healthcare or service industry experience preferred.
• Proficient in computer skills.
• Strong communication and interpersonal skills.

Responsibilities

• Register and screen patients accurately with data security.
• Assist with billing and payment collection on the same day.
• Maintain clinic readiness and patient waiting areas.
• Support clinicians during consultations and coordinate appointments.

Skills

Communication skills

Team player

Multitasking

Education

N level or equivalent

Tools

EPIC System

Job description

National University Hospital is seeking a patient services assistant to deliver friendly, efficient service at our clinics. You will register and screen patients, ensure data accuracy and privacy, and help manage the flow of the clinic to reduce wait times.

You'll assist with billing, support frontline staff, and keep facilities ready for the day’s appointments. The role requires good computer skills, teamwork, and the ability to multitask in a fast-paced environment.