Patch Operations Lead - Release & Change Coordination

QUESS SELECTION & SERVICES PTE. LTD.; Singapore; On-site; SGD 72,000 - 110,000; Full time

Job summary

QUESS SELECTION & SERVICES PTE. LTD. is seeking a Patch Management & IT Operations professional in Singapore to oversee weekly accelerated patching cycles, urgent 3-day patches, and cross-team coordination across Infrastructure, Network, Middleware, Applications and Security.

The role includes governance, documentation, and BAU handover. Responsibilities cover scope confirmation, readiness, testing, deployment, verification, and closure, with a focus on minimizing risk and ensuring timely patch

Qualifications

• Experience coordinating weekly accelerated patching cycles and urgent patching activities.
• Familiar with CRQ readiness, VRAs and risk acceptances.
• Knowledge of SOPs, escalation paths and governance documentation.

Responsibilities

• Own end-to-end coordination of weekly accelerated patching cycles and urgent 3-day patching activities.
• Oversee patching cycles from scope confirmation through deployment and closure.
• Maintain cycle plans, RACI, action trackers and escalation status.
• Coordinate patching readiness across multiple IT and security teams.
• Track patch scope, readiness, approved risk acceptances and rollback activities.
• Support scheduled overnight, weekend and public-holiday patching activities.
• Develop and maintain SOPs, control gates and timelines for patching processes.
• Coordinate readiness reviews and transition activities into BAU operations.
• Prepare patch cycle closure records, SLA evidence and governance documentation.
• Identify improvements and work with Tooling, Data and Automation teams.

Skills

Patch Management

Infrastructure Operations

Change Management

IT Service Management

Release Coordination

Risk & Issue Management

SOP Development

Incident & Escalation Management

Governance & Compliance

Stakeholder Management

Service Transition

SLA Management

Job description

QUESS SELECTION & SERVICES PTE. LTD. is seeking a Patch Management & IT Operations professional in Singapore to oversee weekly accelerated patching cycles, urgent 3-day patches, and cross-team coordination across Infrastructure, Network, Middleware, Applications and Security.

The role includes governance, documentation, and BAU handover. Responsibilities cover scope confirmation, readiness, testing, deployment, verification, and closure, with a focus on minimizing risk and ensuring timely patch