Part-Time Clinic & Pharmacy Customer Care Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 19,000 - 29,000; Part time

Job summary

Recruit Express Pte Ltd is seeking a part-time Clinic/Dental Staff representative based in the Central Region of Singapore. The role focuses on delivering outstanding customer service in a fast-paced environment and involves evening and weekend shifts.

You will handle inquiries, resolve issues, and maintain accurate customer records within our systems, contributing to team success and ongoing service improvements.

Qualifications

• Clear communication across diverse customers.
• Ability to adapt style to needs.
• Comfort with using computer systems and software.

Responsibilities

• Provide excellent customer service to clients and customers.
• Respond to inquiries and resolve issues promptly.
• Update and maintain customer records in our systems.
• Escalate complex matters to the appropriate team or supervisor.
• Contribute to a positive team environment and process improvements.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Computer proficiency

Customer service mindset

Job description

Recruit Express Pte Ltd is seeking a part-time Clinic/Dental Staff representative based in the Central Region of Singapore. The role focuses on delivering outstanding customer service in a fast-paced environment and involves evening and weekend shifts.

You will handle inquiries, resolve issues, and maintain accurate customer records within our systems, contributing to team success and ongoing service improvements.