Clinic Front Desk & Patient Care Coordinator

DENTALIS PTE. LTD.; Singapore; Presencial; SGD 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentives

Annual leave

Training in clinic operations

Descripción de la vacante

Dentalis Pte. Ltd. in Singapore is seeking a front desk/clinic support staff to handle check-in, registration, payments, and patient inquiries. You will also schedule appointments, explain estimates, process billing, and assist with CHAS, MediSave, and insurance claims.

The role requires Singaporean citizen or PR, O Level plus at least one year in service, and English proficiency with Mandarin for Mandarin-speaking patients. Expect a 5.5-day week, no night shifts, with training and incentives.

Formación

• Singapore Citizen or Permanent Resident.
• Minimum GCE O Level, 1 year experience.
• Good spoken and written English. Chinese language proficiency required.
• Warm, organised, team player, reliable and takes initiative.
• Comfortable managing several tasks at once.
• Basic computer and administrative skills.
• Prior clinic, air crew, hotel, or customer service experience is a plus - not required.

Responsabilidades

• Patient management - check-in, registration, host and payment.
• Answer calls, WhatsApp messages, emails, and walk-in enquiries.
• Schedule, confirm, and manage appointments.
• Explain treatment estimates, payment options, appointment and billing.
• Process billing, CHAS, MediSave, and insurance claims.
• Dispense prescribed medication.
• Send patient reminders, follow-ups, and recall messages.
• Support the clinical team with room turnover, patient areas, and day-to-day operations.
• Help with ad hoc duties as needed.

Conocimientos

Customer service

English speaking

Mandarin Chinese

Multitasking

Educación

GCE O Level

Herramientas

Computer basics

Descripción del empleo

Dentalis Pte. Ltd. in Singapore is seeking a front desk/clinic support staff to handle check-in, registration, payments, and patient inquiries. You will also schedule appointments, explain estimates, process billing, and assist with CHAS, MediSave, and insurance claims.

The role requires Singaporean citizen or PR, O Level plus at least one year in service, and English proficiency with Mandarin for Mandarin-speaking patients. Expect a 5.5-day week, no night shifts, with training and incentives.