Part-Time Bellman

SG HOTELS PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

Duxton Reserve Singapore invites a guest-centric Bellman to welcome guests, assist with luggage, and ensure a seamless arrival and departure. You will be the first point of contact, delivering warm, thoughtful service.

You should have at least 1 year in hospitality, be comfortable with shift work including weekends and public holidays, and bring knowledge of Singapore's districts to tailor recommendations. Proficiency in MS Office and Outlook is required; experience with Opera or Delphi CRM is

Qualifications

• Diploma in Hospitality & Management preferred.
• Minimum 1 year working experience in the hotel industry.
• Strong problem-solving, communications, interpersonal and customer service skills.
• Good knowledge on Singapore’s cultural districts and attractions.
• Computer literacy in MS Office and Outlook; CRM knowledge a bonus.

Responsibilities

• Be the trusted point of contact for guests arriving and departing.
• Anticipate guest needs and provide personalized recommendations.
• Coordinate experiences that showcase Singapore’s destination.
• Assist guests with luggage and escort to rooms as needed.
• Maintain a warm and welcoming demeanor and help resolve guest issues.

Skills

Customer service

Interpersonal skills

Problem solving

Communications

Shift work

Education

Diploma in Hospitality & Management

Tools

MS Office

Outlook

Opera

Delphi

Job description

Join the team at Duxton Reserve Singapore as a Bellman, where you’ll be the trusted point of contact for guests seeking a seamless and memorable stay. In this role, you’ll anticipate needs, provide personalized recommendations, and coordinate experiences that showcase the best of the destination. If you’re attentive, resourceful, and take pride in delivering warm, thoughtful service, this could be the perfect opportunity for you.

Your Profile:

• Able to work shift work including weekends and public holidays.
• Minimum 1 year working experience in the hotel industry.
• Possess good problem solving, communications, interpersonal and customer service skills.
• Good knowledge on Singapore’s cultural districts and attractions.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• A diploma in Hospitality & Management would be preferred.