Outreach Experience & Strategy Lead

Government Technology Agency (GovTech); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

GovTech in Singapore is seeking an experienced Programme Manager to lead outreach programmes, manage funding governance, and drive performance monitoring across diverse workforce initiatives.

The role involves coordinating digital platform enhancements, gathering user needs, managing vendors, and delivering integrated solutions that support career development and service improvements for seniors, graduates, and returning workers.

Qualifications

• Minimum 5 years in programme management, digital transformation, or related roles.
• Experience managing vendors, budgets and multiple projects in fast-paced environments.
• Experience analyzing data to support business decisions and improve services.

Responsibilities

• Drive programme management for funding administration, governance and performance monitoring.
• Review and implement digital platform enhancements to meet operational needs.
• Gather requirements, coordinate with users and vendors, and deliver digital initiatives.
• Monitor platform performance, collect user feedback and recommend improvements.
• Support procurement and contract governance with vendors.
• Design user journeys across touchpoints to improve experience.

Skills

Strategic Planning

Stakeholder Management

Budget & Vendor Management

Communication

Data & Insights

Risk Assessment

Digital & Technology

Job description

GovTech in Singapore is seeking an experienced Programme Manager to lead outreach programmes, manage funding governance, and drive performance monitoring across diverse workforce initiatives.

The role involves coordinating digital platform enhancements, gathering user needs, managing vendors, and delivering integrated solutions that support career development and service improvements for seniors, graduates, and returning workers.