Outlet Operations & Growth Manager

have fun seletar pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

have fun seletar pte. ltd. is seeking an Outlet Manager in Singapore to take ownership of outlet performance, drive revenue and profitability, and ensure stable operations. You will lead a team, implement marketing initiatives, and rely on data reporting to guide decisions.

Ideal candidates bring 3–5 years in outlet management, strong leadership, and experience delivering marketing promotions. The role demands fast-paced service environment and focus on customer experience.

Qualifications

• 3–5 years in outlet or store management in entertainment, hospitality, F&B or retail.
• Proven ability to lead operations and deliver performance results.
• Experience executing outlet-level marketing or promotions.
• Strong leadership and team development skills.
• Comfort with operational data and reporting.

Responsibilities

• Take ownership of outlet business performance including revenue, profitability, and operational stability.
• Monitor key performance indicators and implement actions to improve business results.
• Identify operational issues and implement corrective measures when necessary.
• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.
• Drive customer engagement, repeat visits, and local promotional activities.
• Lead, supervise, and motivate outlet staff to maintain operational standards.
• Develop and train team members to maintain consistent service quality.
• Support the development of supervisors or assistant managers within the team.
• Ensure smooth day-to-day operations and maintain service standards.
• Manage staffing, scheduling, and labour productivity effectively.
• Maintain outlet environment, safety standards, and customer experience.
• Prepare and submit operational reports including monthly performance reports.
• Monitor business trends and explain performance fluctuations when necessary.
• Use operational data to support decision-making and performance improvement.
• Ensure compliance with company operational policies and regulatory requirements.
• Maintain safety, hygiene, and operational standards at all times.

Skills

Outlet management

Leadership

Data analysis

Marketing initiatives

Operational excellence

Problem solving

Decision making

Tools

Excel

Job description

have fun seletar pte. ltd. is seeking an Outlet Manager in Singapore to take ownership of outlet performance, drive revenue and profitability, and ensure stable operations. You will lead a team, implement marketing initiatives, and rely on data reporting to guide decisions.

Ideal candidates bring 3–5 years in outlet management, strong leadership, and experience delivering marketing promotions. The role demands fast-paced service environment and focus on customer experience.