Outlet Manager: Guest Experience Leader (5-Day Week)

Sarika Connoisseur Cafe Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

5-Day Work Week

Competitive Salary Package

Comprehensive Medical Benefits

Birthday Voucher

Staff Discounts

Staff Meal Allowance

Yealy Appraisal Performance Bonus

Career Progression Opportunities

Job summary

The Connoisseur Concerto (TCC) is hiring customer-service driven individuals for a vibrant team in Singapore. You will warmly greet walk-in guests, guide seating, present menus, take orders, and help ensure an exceptional dining experience.

We offer a 5-day work week, competitive salary package, comprehensive medical benefits, birthday voucher, staff discounts, staff meal allowance, Yealy Appraisal Performance Bonus, and career progression opportunities.

Qualifications

• Friendly and service-minded individuals who enjoy customer interaction.
• At least 2-3 years of experience in a managerial role (For Assistant Outlet Manager).
• Team players with a positive attitude and willingness to learn.
• Able to multitask and thrive in a fast-paced F&B environment.
• Prior experience in F&B service is a plus, but not required – training will be provided.

Responsibilities

• Warmly greet and acknowledge all walk-in guests with a friendly smile
• Lead guests to their seats and ensure they are comfortably settled
• Present menus, highlight boutique specials, take and serve orders efficiently
• Respond promptly and professionally to guests’ needs, such as water refills or bill presentation
• Maintain cleanliness and readiness of condiments, cutlery, service stations, and bar areas
• Perform general housekeeping duties including sweeping, mopping, glassware cleaning, and restroom upkeep (if applicable)
• Accurately input orders into the POS system under supervision
• Support the team with any additional tasks assigned by your superior

Job description

The Connoisseur Concerto (TCC) is hiring customer-service driven individuals for a vibrant team in Singapore. You will warmly greet walk-in guests, guide seating, present menus, take orders, and help ensure an exceptional dining experience.

We offer a 5-day work week, competitive salary package, comprehensive medical benefits, birthday voucher, staff discounts, staff meal allowance, Yealy Appraisal Performance Bonus, and career progression opportunities.