Restaurant Ops & Guest Experience Associate

TLG GOURMET PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

TLG GOURMET PTE. LTD. is seeking a customer-focused team member in Singapore to assist in daily restaurant operations and guest service. The role emphasizes maintaining outlet appearance, clear promotion communication, and contributing to efficiency and revenue growth.

You will work in a fast-paced F&B environment, with weekend and public holiday shifts. A friendly, positive attitude and strong teamwork are essential to deliver outstanding guest experiences.

Qualifications

• Prior experience in a similar role is preferred.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle guest inquiries and resolve complaints in a professional manner.
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations.
• Support daily restaurant operations to ensure smooth service and high guest satisfaction.
• Maintain an attractive and an orderly appearance in the outlet.
• Ensure that all staff are properly informed on the promotions and information.
• Contribute ideas to improve operational efficiency, customer service, and revenue generation.
• Any other ad-hoc duties as assigned by the Company.

Skills

Customer service

Communication skills

Teamwork

F&B experience

Job description

TLG GOURMET PTE. LTD. is seeking a customer-focused team member in Singapore to assist in daily restaurant operations and guest service. The role emphasizes maintaining outlet appearance, clear promotion communication, and contributing to efficiency and revenue growth.

You will work in a fast-paced F&B environment, with weekend and public holiday shifts. A friendly, positive attitude and strong teamwork are essential to deliver outstanding guest experiences.