Outbound SDR — Growth & Ops (Singapore)

Airwallex; Singapore; Hybrid; SGD 40,000 - 75,000; Full time

Job summary

Airwallex in Singapore is seeking an SDR, Outbound Sales to join the SME & Growth Outbound team. You will drive strategic projects, support SDRs and AEs, and help scale outbound programs across verticals.

You will design campaigns, leverage Salesforce, analyze metrics, and collaborate with Marketing, Product, and Operations to deliver measurable outcomes for our customers and growth initiatives.

Qualifications

• Bachelor's degree or equivalent.
• 1-3 years of experience in sales, business development, revenue operations/sales operations, or other commercial/operational roles.
• Commercial roles with proven operational experience will also be considered.
• Strong analytical skills with experience using CRM systems (e.g. Salesforce) and analytics tools (e.g. Google Sheets, Looker).
• Strong verbal and written communication skills in English; additional regional languages (e.g. Mandarin, Bahasa) are a plus.
• Proven ability to identify and execute on process improvements.
• Experience in fast-paced environments, preferably in a startup or scale-up.
• Attention to detail and the ability to multitask, prioritise, and meet deadlines.

Responsibilities

• Support the Singapore Outbound team to design and manage projects and processes that drive commercial KPIs and optimise growth across priority verticals.
• Partner with key stakeholders in the Outbound, Marketing, and Revenue Strategy & Operations teams to execute important projects, including territory/vertical planning, forecasting, and optimising scalability of our outbound motions.
• Manage day-to-day operational tasks, ensuring processes are executed efficiently and accurately to support team objectives using Salesforce and other data platforms.
• Analyse performance metrics (e.g. outreach productivity, pipeline health, win rates) to identify trends, address gaps, and develop actionable strategies for improvement.
• Work alongside SDRs and AEs to support building and nurturing strong, long-term relationships with prospects and customers, fostering trust and collaboration.
• Design and support the execution of innovative outbound campaigns to boost prospect engagement, generate qualified meetings, and drive scalable growth across our target verticals.
• Collaborate with internal teams - including Operations, Marketing, Product, and other commercial functions to deliver seamless and impactful experiences for prospects throughout the sales journey.

Skills

Sales

Outbound

CRM(Salesforce)

Analytics

Education

Bachelor's degree

Tools

Salesforce

Looker

Google Sheets

Job description

Airwallex in Singapore is seeking an SDR, Outbound Sales to join the SME & Growth Outbound team. You will drive strategic projects, support SDRs and AEs, and help scale outbound programs across verticals.

You will design campaigns, leverage Salesforce, analyze metrics, and collaborate with Marketing, Product, and Operations to deliver measurable outcomes for our customers and growth initiatives.