OTHERS

ARF (Asia Pacific) Pte Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Training provided

5.5 days work week

Job summary

ARF (Asia Pacific) Pte Ltd. is expanding and seeks Highly Motivated and Self-Reliant individuals to join our Customer Service team across divisions. You will respond to client inquiries, obtain quotes, and assist with policy amendments while maintaining service quality.

We value a positive attitude, clear communication in English (Mandarin preferred), and the ability to multi-task in a fast-paced environment. Training will be provided, and medical benefits are offered.

Qualifications

• GCE O level or CGI qualification or higher.
• Experience in client servicing and coordination, especially with motor or commercial risk insurance, is advantageous.
• Experience in general insurance or motor trade is preferred.

Responsibilities

• Attend to client inquiries and provide quotations that fit client preferences.
• Liaise with insurers for quotations, inquiries, and policy amendments.
• Follow up renewals and inform insurers to ensure smooth renewal servicing.

Skills

Client servicing

English & Mandarin communication

Multi-tasking

Analytical thinking

Team player

Education

GCE O level / CGI

Tools

MS Office

Job description

Due to the company’s expansion, we are looking for Highly Motivated and Self-Reliant Individual with Positive Attitude to join our various divisions as Customer Service Officer.

If you are looking for a job with career advancement and have the right mindset to grow together with the company, ARF will work and train you to be a part of our organisation.

Requirements

• GCE ‘O’ level & above or Certificate in General Insurance (CGI)
• Client servicing & coordination experience, handling Motor or Commercial Risk Insurance would be an advantage
• Experience in General Classes of Insurance or Motor Trade Industry would also be preferred
• Computer Skills and knowledge of Microsoft Office is required
• Ability to communicate clearly & effectively in English & preferably Mandarin
• Team player with initiative
• Able to multi-task and to excel in a challenging and fast paced environment
• Possess analytical and critical thinking skills

Note:- Please indicate in your application, your expected and last drawn salary

Responsibilities

• Client Servicing include attending to all client’s enquiries, assist in obtaining the most competitive and reasonable quotation that suits client’s preference, policy amendments etc
• Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies
• Renewal Servicing include following-up with clients for their renewals and informing insurers

Additional Information

• Work Location: Maxwell Road / Ubi / Leng Kee
• 5.5 Days work week
• Medical benefits provided
• Training will be provided
• More information will be disclosed during interview

We regret that only shortlisted candidates will be notified.