Bar Attendant: Elevate Guest Cocktail Experience

Shangri-La-Hotels; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Shangri-La Singapore is seeking an Origin Bar Waiter/Waitress to deliver exceptional service at our vibrant Origin Bar. You will welcome guests, take and relay orders, and work with bar and kitchen teams to ensure a seamless guest experience.

The ideal candidate has at least 1 year in hospitality, strong communication, a can-do attitude, and flexibility to work shifts including weekends and holidays.

Qualifications

• Minimum 1 year of relevant experience in a hotel, bar, lounge, restaurant or hospitality environment.
• Previous experience in a cocktail bar or upscale dining establishment will be an advantage.
• Passion for hospitality and delivering memorable guest experiences.
• Excellent communication and interpersonal skills.
• Positive attitude with the ability to work effectively as part of a team.
• Good knowledge of food and beverage service practices; knowledge of cocktails and spirits is preferred.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Able to work shifts, weekends and public holidays

Responsibilities

• Deliver exceptional and personalized service to guests in accordance with Shangri-La service standards.
• Welcome guests warmly, present menus and provide recommendations on food and beverage selections.
• Take accurate food and beverage orders and ensure timely delivery to guests.
• Maintain thorough knowledge of menu offerings, cocktails, spirits, wines and promotions to confidently assist guests.
• Ensure tables, bar seating areas and service stations are properly prepared and maintained throughout service.
• Anticipate guests' needs and respond promptly to requests and enquiries.
• Process guest bills accurately and handle payment transactions in accordance with hotel procedures.
• Assist in setting up and closing the outlet, including stocking supplies and maintaining cleanliness standards.
• Work closely with the bar and kitchen teams to ensure smooth operations and an excellent guest experience.
• Adhere to food safety, hygiene, workplace safety and company policies and procedures at all times.

Job description

Shangri-La Singapore is seeking an Origin Bar Waiter/Waitress to deliver exceptional service at our vibrant Origin Bar. You will welcome guests, take and relay orders, and work with bar and kitchen teams to ensure a seamless guest experience.

The ideal candidate has at least 1 year in hospitality, strong communication, a can-do attitude, and flexibility to work shifts including weekends and holidays.