Order Management Executive

Recruit Express Pte Ltd; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a detail‑oriented Sales Operations Coordinator to support the sales team, ensuring smooth and efficient order processing.

You will manage order management and tracking, shipment arrangements, customer communications for delivery, data analysis, pipeline management and performance tracking, while collaborating with sales, marketing and other departments to streamline processes and reach targets.

Qualifications

• Provide operational support to the sales team to ensure smooth sales processes.
• Experience with order management, order processing, and shipment coordination.
• Strong communication to handle customer inquiries and delivery updates.
• Ability to analyze data and track performance metrics.

Responsibilities

• Manage sales operations tasks such as order management & tracking, shipment arrangement, and communication with customers for delivery.
• Collaborate with sales representatives, marketing teams, and other departments to streamline processes and help meet sales targets.
• Address customer inquiries and requests related to orders with timely, accurate responses.
• Handle payment queries, negotiate payment plans, ensure timely payments, and improve collections.

Skills

Order management

Education

O levels

Job description

Duties

• Provide operational support to the sales team, ensuring smooth and efficient sales processes
• Manage sales operations tasks such as order management & tracking, shipment arrangement, communication with customer for delivery, data analysis, pipeline management, and performance tracking.
• Collaborate with sales representatives, marketing teams, and other departments to streamline processes and help meet sales targets
• Address customer inquiries and requests related to orders, providing timely and accurate responses.
• Manage payment queries, negotiate payment plans, ensure timely payments, and enhance the payment collection process
• Any other ad-hoc assignment

Requirements

• Minimum O levels and above.
• At least 2-3 years of experience in order management/order processing.

We regret that only shortlisted candidates will be notified.