Order Fulfillment Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is hiring for a Customer Service / Order Fulfillment role. You will handle customer orders, process inquiries, coordinate with logistics partners, and maintain records in the system.

You will provide service support, handle complaints and returns, and assist with sales support and process improvements. Proficiency in Microsoft Office and familiarity with SAP or Salesforce are a plus. This is a dynamic, process-driven role in a fast-paced environment.

Qualifications

• Min Diploma or Degree in Business Administration, Supply Chain Management, Logistics or a related discipline.
• Proficient in Microsoft Office applications; experience with SAP or Salesforce is an advantage.

Responsibilities

• Handle customer orders, order processing and order-related enquiries.
• Coordinate with internal teams and logistics partners to ensure timely deliveries.
• Provide customer service support, including handling complaints, returns and credit requests.
• Maintain accurate records and documentation in the system.
• Assist with sales support, administrative duties and process improvements.

Skills

Customer service

Education

Diploma or Degree in Business Administration, Supply Chain Management, Logistics or related discipline

Tools

Microsoft Office

SAP

Salesforce

Job description

Recruit Express Pte Ltd in Singapore is hiring for a Customer Service / Order Fulfillment role. You will handle customer orders, process inquiries, coordinate with logistics partners, and maintain records in the system.

You will provide service support, handle complaints and returns, and assist with sales support and process improvements. Proficiency in Microsoft Office and familiarity with SAP or Salesforce are a plus. This is a dynamic, process-driven role in a fast-paced environment.