Order & Admin Specialist — Mon-Fri, Office Hours

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

Zen Career Pte Ltd in Singapore is seeking a detail-oriented orders administrator to handle end-to-end order processing, pricing and documentation. You will respond to product and price inquiries and prepare quotations in line with approved guidelines.

Collaborating with Warehouse, Logistics and Sales, you will resolve after-sales issues, support delivery coordination, and ensure accurate picking, packing and dispatch. 5-day work week.

Responsibilities

• Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.
• Respond to enquiries relating to products, quotations, lead times, pricing and order status.
• Coordinate and resolve after-sales matters, including returns, exchanges and delivery-related issues.
• Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
• Process sales orders and backend documentation to support accurate picking, packing and delivery operations.
• Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.
• Perform any other duties assigned by Management.

Skills

Customer service

Order processing

Quotations

Pricing

Job description

Zen Career Pte Ltd in Singapore is seeking a detail-oriented orders administrator to handle end-to-end order processing, pricing and documentation. You will respond to product and price inquiries and prepare quotations in line with approved guidelines.

Collaborating with Warehouse, Logistics and Sales, you will resolve after-sales issues, support delivery coordination, and ensure accurate picking, packing and dispatch. 5-day work week.