Orders & Admin Coordinator - Engineering

Zen Career; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

Zen Career in Singapore is hiring a front-line order and sales administrator to manage order processing, pricing, and documentation, ensuring accuracy and timely delivery. The role supports Sales and Logistics teams in a fast-paced engineering environment.

You will handle customer inquiries, prepare quotations, coordinate returns and delivery issues, and maintain clear communication with Warehouse and Sales to uphold excellent service.

Responsibilities

• Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.
• Respond to enquiries relating to products, quotations, lead times, pricing and order status.
• Coordinate and resolve after-sales matters, including returns, exchanges and delivery-related issues.
• Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
• Process sales orders and backend documentation to support accurate picking, packing and delivery operations.
• Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.
• Perform any other duties assigned by Management.

Job description

Zen Career in Singapore is hiring a front-line order and sales administrator to manage order processing, pricing, and documentation, ensuring accuracy and timely delivery. The role supports Sales and Logistics teams in a fast-paced engineering environment.

You will handle customer inquiries, prepare quotations, coordinate returns and delivery issues, and maintain clear communication with Warehouse and Sales to uphold excellent service.