(Orchard) Hotel Front Desk (3 months / convert to perm)

PERSOL SINGAPORE PTE. LTD.

Singapore

On-site

SGD 29,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Transportation provided

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Front Desk Guest Service Associate to warmly greet guests and ensure a memorable first impression at our Orchard location in Singapore.

You will assist with check-in/check-out, offer welcome drinks and towels, and handle guest inquiries across in-person, phone, digital platforms, and email. The role involves helping with luggage, coordinating with the team, tracking guest amenities, and relaying feedback to supervisors.

Responsibilities

Greet guests warmly and create a great first impression
Assist with check-in and check-out, including offering welcome drinks and towels
Answer guest enquiries in person, over the phone, digital platform and via email
Help with luggage when needed and work closely with the team
Track and update guest amenities (e.g. welcome amenities and special requests)
Listen to guest feedback and share it with supervisors or managers
Support daily front desk operations and assist with other duties as assigned

Job description

Job Details:

Salary: $13 on weekdays, $14 on weekends
Working Location : Orchard
Working Hours: As per roster, able to commit 5 days per week (included weekends & PH)
There will be 1 shift : 5pm - 230am (but transportation will be provided)
Off Day: 2 off days per week (per roster)
Contract: At least 3 months

Job Scope:

Greet guests warmly and create a great first impression
Assist with check-in and check-out, including offering welcome drinks and towels
Answer guest enquiries in person, over the phone, digital platform and via email
Help with luggage when needed and work closely with the team
Track and update guest amenities (e.g. welcome amenities and special requests)
Listen to guest feedback and share it with supervisors or managers
Support daily front desk operations and assist with other duties as assigned