Location: Orchard
Working Hours: 5 days work week, shift work
Our client is a leading global hospitality company. They are looking for a warm, energetic and service-focused F&B Waiter / Waitress to join their team. You will be responsible for delivering attentive and personalised service across their restaurant, bar, lounge, banquet and in-room dining operations.
Key Responsibilities
- Welcome guests and provide friendly, personalised service throughout their dining experience.
- Take and process food and beverage orders accurately and efficiently.
- Serve food and beverages professionally and according to service standards.
- Maintain strong knowledge of menus, ingredients, beverages, promotions and specials.
- Recommend dishes and beverages and respond confidently to guest enquiries.
- Ensure tables, service stations and dining areas are clean, organised and well prepared.
- Coordinate closely with the kitchen and bar teams to ensure smooth and timely service.
- Handle guest payments and POS transactions accurately.
- Address guest requests, feedback and complaints professionally.
- Support restaurant opening/closing duties, banquets, events and in-room dining when required.
- Assist with beverage preparation or barista duties when needed.
- Follow food safety, hygiene, grooming and workplace safety standards.
- Support inventory control and minimise wastage.
- Participate in training and contribute to continuous improvement and team development.
Requirements
- Previous F&B or hospitality experience preferred.
- Friendly, energetic and guest-focused personality.
- Strong communication and interpersonal skills.
- Comfortable working in a fast-paced hospitality environment.
- Flexible to work shifts and support different operational requirements.
- Knowledge of food safety and hygiene practices preferred.
- POS/electronic ordering experience is an advantage.
- Basic knowledge of beverages, wines and cocktails preferred.
- Cash-handling experience is an advantage.Able to work effectively both independently and as part of a team.
- Well-groomed, professional and committed to delivering excellent service.