Hotel Front Desk (Orchard | 3 months)

PERSOL; Singapore; On-site; SGD 18,000 - 19,000; Part time

Job summary

PERSOL in Singapore is seeking a front desk associate to warmly greet guests and support check-in/check-out processes with attention to guest comfort. You will handle inquiries in person, by phone, and via email, while also assisting guests with luggage and collaborating with the team to ensure smooth daily operations.

You will track amenities, respond to feedback, and perform other front desk duties as rostered, with a flexible schedule including weekends and holidays.

Responsibilities

• Greet guests warmly and create a great first impression
• Assist with check-in and check-out, including offering welcome drinks and towels
• Answer guest enquiries in person, over the phone, digital platform and via email
• Help with luggage when needed and work closely with the team
• Track and update guest amenities (e.g. welcome amenities and special requests)
• Listen to guest feedback and share it with supervisors or managers
• Support daily front desk operations and assist with other duties as assigned

Job description

Job Details

• Salary: $13 on weekdays, $14 on weekends

• Working Location : Orchard

• Working Hours: As per roster, able to commit 5 days per week (included weekends & PH)

• Off Day: 2 off days per week (per roster)

• Contract: At least 3 months

Job Scope

• Greet guests warmly and create a great first impression

• Assist with check-in and check-out, including offering welcome drinks and towels

• Answer guest enquiries in person, over the phone, digital platform and via email

• Help with luggage when needed and work closely with the team

• Track and update guest amenities (e.g. welcome amenities and special requests)

• Listen to guest feedback and share it with supervisors or managers

• Support daily front desk operations and assist with other duties as assigned