Operations Trainee / Executive (F&B)

FOOD PARADISE ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 45,000 - 62,000; Full time

Job summary

FOOD PARADISE ENTERPRISE PTE. LTD. is seeking an Operations Supervisor to oversee the food court’s day-to-day activities, ensuring stalls follow standards and guidelines.

You will monitor workflow to enhance customer experience, handle complaints, maintain hygiene and health and safety compliance, and supervise staff across shifts. Join a fast-paced environment focused on guest satisfaction and efficiency.

Qualifications

• Hands-on operations experience in a fast-paced setting.
• Strong communication and interpersonal skills for team coordination and customer interaction.
• Ability to work efficiently in a busy food-court environment.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills

Hands-on operations

Communication skills

Interpersonal skills

Job description

Job Responsibilities:

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills/Qualifications:

• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.