Operations Trainee / Executive

5 DRUNKEN RABBITS HOLDING PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

5 DRUNKEN RABBITS HOLDING PTE. LTD. in Singapore is seeking an Operations Supervisor to lead the day-to-day operations of the food court. You will oversee stalls, ensure standards, monitor workflow, and enhance the customer experience through efficient rotas and hands-on leadership.

You will address customer issues, uphold hygiene and safety, supervise training, and conduct staff evaluations to maintain performance in a fast-paced environment.

Qualifications

• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills

Hands-on operations

Communication

Fast-paced environment

Job description

Job Responsibilities:

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills/Qualifications:

• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.