Operations Support Specialist (6-month contract)

Zuellig Pharma Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Zuellig Pharma, a leading healthcare solutions company in Asia, is seeking an administrative professional to support logistics and client billing. You will verify invoices, build Excel calculators, and track courier shipments to ensure timely delivery from the SG Depot.

The role also involves generating monthly KPI reports, cross-referencing data, and maintaining records in line with SOPs and healthcare requirements, contributing to accurate client billing and efficient operations.

Qualifications

• Diploma in Business Administration, Logistics & Supply Chain Management, or related field.
• Proven administrative, operational support experience.
• Intermediate Excel skills (data cross-referencing, formulas, and formatting).
• Excellent English communication (Written and Verbal) and interpersonal skills.
• Meticulous attention to numbers, strong organizational skills, and teamwork.

Responsibilities

• Review and verify courier/supplier invoices against rates. Build Excel calculators to streamline verification and update tracking in shared folder for client billing.
• Perform daily tracking of international and local courier shipments in and out of the SG Depot. Escalating transit delays to ensure timely clinical supply delivery.
• Generate and compile monthly client KPI reports, ensuring the highest standards of data accuracy.
• Cross-reference operational data, archive key documents, and ensure record-keeping complies with healthcare and company SOPs.

Skills

English communication

Attention to detail

Organizational skills

Team collaboration

Education

Diploma in Business Administration, Logistics & Supply Chain Management, or related field

Tools

Excel

Job description

Company Overview

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Expectations of the Role:

• Review and verify courier/supplier invoices against rates. Build Excel calculators to streamline verification and update tracking in shared folder for client billing.
• Perform daily tracking of international and local courier shipments in and out of the SG Depot. Escalating transit delays to ensure timely clinical supply delivery.
• Generate and compile monthly client KPI reports, ensuring the highest standards of data accuracy.
• Cross-reference operational data, archive key documents, and ensure record-keeping complies with healthcare and company SOPs.

Requirements (Must-Have):

• Diploma in Business Administration, Logistics & Supply Chain Management, or related field.
• Proven administrative, operational support experience.
• Intermediate Excel skills (data cross-referencing, formulas, and formatting).
• Excellent English communication (Written and Verbal) and interpersonal skills.
• Meticulous attentions to numbers, strong organizational skills, and team collaboration.

Why Join Zuellig Pharma

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect.