Operations Support Executive, 4-Month Contract

PERSOL; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an Operations Support Executive to streamline day-to-day operations. You will maintain SOPs, document processes, and support cross-team workflow improvements.

The role emphasizes accuracy, proactive coordination, and strong documentation discipline. The ideal candidate holds a diploma or degree in a related field and has experience in operations support, administration, or process documentation.

Qualifications

• Strong organisational and documentation skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Experience in operations support, administration, or process documentation.

Responsibilities

• Review, update, and maintain operational procedures and documentation.
• Coordinate workflows and support process improvements.
• Monitor and update operational records and tracking systems.

Skills

Organisational

Documentation

MS Office

Workflow tracking

Stakeholder communication

Time management

Education

Diploma or Degree in Business/Operations/IT

Job description

About the role

Are you organised, detail-oriented, and enjoy improving processes behind the scenes? We are looking for an Operations Support Executive to support business operations, maintain documentation, coordinate workflows, and assist in process improvement initiatives within a dynamic professional environment. This role is ideal for candidates who enjoy coordinating across teams, maintaining operational best practices, and ensuring smooth day-to-day operations.

Key responsibilities

• Support the review, update, and maintenance of operational procedures and documentation.
• Assist with workflow coordination and process improvement activities.
• Monitor and update operational records and tracking systems.
• Participate in discussions with stakeholders to support business process enhancements.
• Prepare, organise, and maintain operational guides, manuals, and knowledge resources.
• Support reporting, coordination, and administrative activities related to operations.

About you

• Diploma or Degree in Business, Operations, Marketing, Information Systems, or a related discipline.
• Experience in operations support, administration, business support, project coordination, customer service, or process documentation.
• Strong organisational and documentation skills.
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Comfortable working with digital workflow or tracking tools.
• Able to communicate effectively and collaborate with stakeholders.
• Experience maintaining SOPs, process documentation, or operational manuals.
• Exposure to workflow tracking or service management systems.
• Ability to manage multiple tasks and deadlines in a structured environment.

We regret to inform that only shortlisted candidates will be notified.

EA License No: 01C4934 PERSOL Singapore Pte Ltd

EA Personnel No: R1107106

Wong Chee Ann Jacky