Operations Support Engineer - 12-24 Month Contract & Growth

Activate Interactive Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Medical coverage and flexi benefits

Employee wellness initiatives

Learning programmes and certification support

Career progression pathways

Flexible work arrangements

Job summary

Activate Interactive Pte Ltd in Singapore is looking for an Operations Support Engineer to manage technical infrastructure, ensuring reliability and efficiency. This role involves monitoring product environments, handling incidents, and developing operational processes. Candidates should hold a Bachelor's degree in Computer Science and have experience in IT roles. The contract is fixed-term (12-24 months) and includes competitive compensation and flexible work arrangements.

Qualifications

• Proven experience as an Operations Engineer or similar role in an IT setting.
• Implement change management and incident management workflows.
• Experienced in agile methodologies and DevOps practices.

Responsibilities

• Monitor and analyze product runtime environments for optimum performance.
• Manage application and security incidents to meet SLA.
• Develop operations and processes guide complying with audit requirements.

Skills

Problem-solving skills

Strong communication skills

Experience in IT settings

Agile methodologies

Familiarity with monitoring tools

Scripting tools

Education

Bachelor's degree in Computer Science or related field

Tools

APM tools

ITSM tools (e.g. Remedy, Zendesk)

Terraform

Ansible

Job description

Activate Interactive Pte Ltd in Singapore is looking for an Operations Support Engineer to manage technical infrastructure, ensuring reliability and efficiency. This role involves monitoring product environments, handling incidents, and developing operational processes. Candidates should hold a Bachelor's degree in Computer Science and have experience in IT roles. The contract is fixed-term (12-24 months) and includes competitive compensation and flexible work arrangements.