OPERATIONS SUPERVISOR

SSR TRADINGS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading trading company located in Singapore is seeking a detail-oriented Operation Process Analyst to evaluate and optimize business operations. This role involves analyzing workflows, identifying inefficiencies, and implementing process improvements in collaboration with cross-functional teams. The ideal candidate should have 2–5 years of experience in process analysis or business improvement, along with strong analytical and problem-solving skills. This is an excellent opportunity to contribute to operational excellence across the company.

Qualifications

• 2–5 years of relevant experience in process analysis, operations, or business improvement roles.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyze existing operational workflows, processes, and systems.
• Identify inefficiencies, bottlenecks, and areas for cost reduction or productivity improvement.
• Design and implement process enhancements to support business objectives.
• Collaborate with operations, IT, and other departments to ensure smooth execution of improvements.
• Develop key performance indicators (KPIs) and dashboards to monitor performance.
• Prepare reports, SOPs, and documentation for new and existing processes.
• Support change management efforts and conduct training as needed.

Skills

Analytical skills

Problem-solving skills

Job description

Job Description & Requirements

We are seeking a detail-oriented and analytical Operation Process Analyst to evaluate, improve, and optimize our business operations. The successful candidate will work closely with cross-functional teams to identify inefficiencies, implement process improvements, and drive operational excellence.

Key Responsibilities:

• Analyze existing operational workflows, processes, and systems
• Identify inefficiencies, bottlenecks, and areas for cost reduction or productivity improvement
• Design and implement process enhancements to support business objectives
• Collaborate with operations, IT, and other departments to ensure smooth execution of improvements
• Develop key performance indicators (KPIs) and dashboards to monitor performance
• Prepare reports, SOPs, and documentation for new and existing processes
• Support change management efforts and conduct training as needed
• 2–5 years of relevant experience in process analysis, operations, or business improvement roles
• Strong analytical and problem-solving skills