Operations Supervisor

MARINA CRAB SEAFOOD HOUSE PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

MARINA CRAB SEAFOOD HOUSE PTE. LTD. is seeking an Operations Supervisor to oversee daily restaurant operations, ensuring smooth service and adherence to standards.

You will supervise front-of-house and coordinate with the kitchen, manage staff schedules, and monitor customer satisfaction. In this role, you will prepare basic sales and operations reports, assist with promotions, and help maintain safety and hygiene.

Qualifications

• 2+ years of F&B, hospitality or operations experience.
• Good leadership and communication skills.
• Good customer service skills.
• Able to supervise and coordinate a team.
• Able to work in a fast-paced environment.
• Able to work shifts, weekends and public holidays.

Responsibilities

• Supervise daily restaurant operations and service activities
• Coordinate staff deployment and work schedules
• Monitor service standards and customer satisfaction
• Supervise and guide service staff
• Coordinate between front-of-house and kitchen teams
• Handle customer enquiries and feedback
• Monitor inventory and restaurant supplies
• Assist with opening and closing procedures
• Ensure compliance with food hygiene and workplace safety requirements
• Monitor operational efficiency and minimise wastage
• Assist management with restaurant promotions and events
• Prepare basic operational and sales reports

Skills

Leadership

Communication

Customer service

Team supervision

Shift work

Job description

We are looking for an Operations Supervisor to support and supervise the daily operations of our restaurant.

Responsibilities:

• Supervise daily restaurant operations and service activities
• Coordinate staff deployment and work schedules
• Monitor service standards and customer satisfaction
• Supervise and guide service staff
• Coordinate between front-of-house and kitchen teams
• Handle customer enquiries and feedback
• Monitor inventory and restaurant supplies
• Assist with opening and closing procedures
• Ensure compliance with food hygiene and workplace safety requirements
• Monitor operational efficiency and minimise wastage
• Assist management with restaurant promotions and events
• Prepare basic operational and sales reports

Requirements:

• Minimum 2 years of relevant F&B, hospitality or operations experience
• Good leadership and communication skills
• Good customer service skills
• Able to supervise and coordinate a team
• Able to work in a fast-paced environment
• Able to work shifts, weekends and public holidays