OPERATIONS SPECIALIST

Arslan SRS; Singapore; On-site; SGD 61,000 - 64,000; Full time

Benefits offered by this job

14 Days Annual Leave

Birthday Leave

Medical Coverage

Job summary

Arslan SRS is seeking an Operations Specialist (Full-Time) in Singapore to oversee daily ground operations alongside the Site Operations Manager. The role includes leading MBR and QBR reporting with client stakeholders and providing senior-level backup coverage for SOC/GSOC during staff shortages.

During extended leave periods, you will assume Training Coordinator and Access Control Coordinator responsibilities, contributing to a proactive, cross-functional team in a fast-paced environment.

Qualifications

• Proven SOC experience is required.
• Strong operational and leadership capabilities.
• Excellent communication and presentation skills for reporting.
• Adaptive, proactive mindset for a fast-paced setting.

Responsibilities

• Oversee daily ground operations with the Site Operations Manager and manage issue escalations.
• Lead operational updates and reporting during MBRs and QBRs with client stakeholders.
• Provide senior-level backup coverage for SOC / GSOC during manpower constraints.
• Take on Training Coordinator and Access Control Coordinator duties during extended leave.

Skills

SOC experience

Cross-functional leadership

Stakeholder communication

Proactive mindset

Thrives in fast-paced environment

Job description

POSITION

Operations Specialist - Full-Time

GROSS MONTHLY SALARY

S$5,500 - S$5,700

WORKING HOURS

Standard Office Hours

KEY RESPONSIBILITIES

• Partner with the Site Operations Manager to oversee daily ground operations and manage issue escalations.
• Lead operational updates and reporting during Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) with client stakeholders.
• Provide senior-level backup coverage for SOC / GSOC operations during manpower constraints.
• Assume Training Coordinator (TC) and Access Control Coordinator (ACC) responsibilities during periods of extended leave.

We are looking for a professional who demonstrates:

• Proven experience within a Security Operations Centre (SOC) environment
• Strong operational, cross-functional and leadership capabilities
• Excellent communication and presentation skills for stakeholder engagement, reporting and team handovers
• The confidence and maturity to manage increased responsibility and accountability
• A proactive mindset with the ability to operate effectively in a fast-paced environment

EMPLOYEE BENEFITS

• 14 Days Annual Leave
• 1 Day Birthday Leave Available upon successful 3-month confirmation
• Comprehensive Medical Coverage Available upon successful 3-month confirmation

Terms & Conditions Apply.