Operations & Service Excellence Executive

A DREAMWORKS COMPANY PTE. LTD.; Singapore; Presencial; SGD 42.000 - 66.000; Tempo integral

Resumo da vaga

A DREAMWORKS COMPANY PTE. LTD. is seeking a Management Executive to support daily operations and overall management.

You will work closely with the management team to ensure smooth operations, high service standards, regulatory compliance, and efficient administrative processes. The role involves coordinating front- and back-of-house activities, staff scheduling, inventory control, and cost monitoring. You will also handle reporting, vendor liaison, and contribute to SOP implementations and

Responsabilidades

• Support daily operations, including front-of-house and back-of-house coordination
• Assist management in staff scheduling, attendance tracking, and manpower planning
• Monitor service quality and ensure customer satisfaction standards are met
• Handle administrative duties such as documentation, reports, filing, and correspondence
• Assist in inventory control, purchasing, and cost monitoring
• Coordinate with vendors, suppliers, and external service providers
• Support implementation of company policies, SOPs, and operational improvements
• Assist in compliance with food safety, hygiene, and workplace safety regulations
• Prepare management reports (sales, costs and operational performance)
• Handle customer feedback and assist in service recovery when required

Conhecimentos

Staff coordination

Scheduling

Vendor coordination

Customer service

Reporting

Descrição da vaga

A DREAMWORKS COMPANY PTE. LTD. is seeking a Management Executive to support daily operations and overall management.

You will work closely with the management team to ensure smooth operations, high service standards, regulatory compliance, and efficient administrative processes. The role involves coordinating front- and back-of-house activities, staff scheduling, inventory control, and cost monitoring. You will also handle reporting, vendor liaison, and contribute to SOP implementations and