Operations & Sales Specialist — Elder Care Solutions

THE GOLDEN CONCEPTS PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Benefits offered by this job

Career development opportunities

On-the-job training and mentorship

Small, close-knit team culture

Job summary

The Golden Concepts in Singapore is seeking a proactive Operations/Customer Service Coordinator to manage sales enquiries, order fulfilment, inventory, and product quality to ensure timely deliveries and outstanding service.

You will work closely with delivery teams, suppliers, and showroom staff in a small, purpose-driven company that values initiative, collaboration, and continuous improvement in the growing silver industry.

Qualifications

• Diploma in Business, Operations, Logistics, Retail, or equivalent (essential for understanding core business functions).
• Valid Singapore Class 3 driving license (advantageous for delivery coordination).
• Experience or interest in operations, e-commerce, or customer-facing roles adds value.

Responsibilities

• Respond promptly to sales enquiries via phone, email, and walk-ins to boost showroom engagement.
• Follow up with customers to provide after-sales service and resolve issues.
• Manage order fulfilment and coordinate timely deliveries.
• Communicate delivery details clearly with customers and drivers.
• Operate inventory management systems to track stock and orders.
• Organise warehouse storage and stock flow to optimise space.
• Lead product assembly, quality control inspections, and repairs.
• Perform administrative tasks to support daily operations.
• Safely carry and load heavy products for logistics and delivery tasks.

Skills

Customer service

Operations

Logistics

Sales

Education

Diploma in Business, Operations, Logistics, Retail, or equivalent

Job description

The Golden Concepts in Singapore is seeking a proactive Operations/Customer Service Coordinator to manage sales enquiries, order fulfilment, inventory, and product quality to ensure timely deliveries and outstanding service.

You will work closely with delivery teams, suppliers, and showroom staff in a small, purpose-driven company that values initiative, collaboration, and continuous improvement in the growing silver industry.