Operations Officer (Cross-Border Trucking)

Zohorecruit; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

Zohorecruit is seeking an Operations Officer for cross-border trucking based in Singapore. The role focuses on booking export/import shipments, coordinating with overseas offices, and ensuring documentation is accurate and timely.

You will handle customer inquiries, resolve complaints, and produce delivery updates and road delivery reports. Prior experience in freight forwarding and customs paperwork is preferred.

Qualifications

• 2–3 years of cross-border operations/trucking experience.
• Experience with customs documentation is advantageous.

Responsibilities

• Takes bookings from customers for export & import cross-border trucking shipments.
• Handles customer services, complaints and process paper documentation.
• Coordinates customers’ inquiries and requests with overseas offices.
• Prepares invoices to customers and updates cargo status in UFS.
• Prepares road delivery reports for customers.

Job description

Operations Officer (Cross-Border Trucking)

Posted On 28/09/2026

Job Information

Work Experience 1-3 years

Logistics

SGD 2500 - SGD 3000

City Singapore

State/Province Central Singapore

079903

Job Description

Job Scope

• Takes bookings from customers for export & import cross-border trucking shipments
• Handles customer services, complaints and process paper documentation
• Applies for local & overseas customs permits for cross-border trucking
• Coordinates customers’ inquiries and requests
• Attends to problems and customers’ complaints
• Attends to delivery of goods as and when they arrive
• Ensures that the cargoes are delivered according to customers’ requirements
• Updates receiving and delivery status of cargoes promptly in UFS
• Prepares road delivery reports for customers
• Liaise and coordinates with overseas offices on cross-border delivery schedules
• Prepares invoices to customers

Job Requirements

• 2 to 3 years of experience in cross-border operations, trucking and customs documentation in the freight forwarding industry is highly advantageous. Candidates with a proven track record in similar operational or logistics environments are also welcome to apply