Operations Manager- Futures

Longbridge Singapore; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Longbridge Singapore is seeking an experienced Operations Lead to oversee multi-market settlement across SG, HK, and US, and to lead a team of Operations Executives ensuring same-day cut-offs and regulatory timelines.

The role includes maintaining control manuals and SOPs, AML/CFT monitoring, reconciliation and reporting, and partnering with the Head of Operations on product transitions. Strong leadership and meticulous attention to detail are essential.

Qualifications

• Bachelor's degree in Finance, Business, Accounting, or a related field.
• CMFAS certifications (e.g., Modules 1A, 6, 6A) for a Singapore capital markets licence holder.
• 5–8+ years of experience in securities operations/back-office within a brokerage, custodian, or capital markets services entity.
• 2–3 years in a supervisory or team-lead capacity.
• Experience supporting new product launches (e.g., CFD, futures, direct clearing membership) is a strong plus.
• Strong working knowledge of the Securities and Futures Act 2001 and subsidiary regulations (customer money & asset segregation).
• Hands-on experience with back-office/settlement systems and multi-market settlement cycles (SG, HK, US).
• Meticulous attention to detail with ability to lead a small team under time pressure around same-day settlement deadlines.

Responsibilities

• Settlement & transaction processing across SG, HK, and US markets with same-day cut-offs.
• Lead a team of Operations Executives across settlement, corporate actions, transfers, and cash operations.
• Own and maintain Operations Control Manuals and Standard Operating Procedures with maker-checker controls and escalation matrices.
• Oversee daily custody/position reconciliation and regulatory/management reporting.
• Partner with Head of Operations on product transitions and live SOP updates.
• Act as escalation point for complex client complaints and exceptions.

Skills

Securities operations

Team leadership

Regulatory compliance

Detail-oriented

Education

Bachelor's degree in Finance/Business/Accounting

Job description

Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”

With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure.

Responsibilities:

SETTLEMENT & TRANSACTION PROCESSING

• Multi-market settlement : Direct and supervise the daily processing of settlement (equities, options, CFD, unit trusts, MMF, IPO, and structured products), corporate actions, share/stock transfers, and client cash deposits, withdrawals, and conversions across SG, HK, and US markets, ensuring same-day cut-offs and regulatory timelines are consistently met.

TEAM LEADERSHIP

• Team management : Manage a team of Operations Executives across settlement, corporate actions, transfer, and cash operations; allocate workload, build cross-training and backup coverage, and eliminate single points of failure in time-critical functions such as same-day settlement and corporate-action deadlines during earnings season.

CONTROLS, PROCEDURES & COMPLIANCE

• Control manuals & SOPs : Own and maintain the Operations Control Manuals and Standard Operating Procedures across all functions, ensuring maker-checker controls, escalation matrices, and risk-control measures stay current and aligned with regulatory requirements (SFA 2001, SFR(LCB)); maintain system configurations including market calendars, fee schedules, and processing thresholds.
• AML/CFT monitoring : Ensure AML/CFT monitoring is embedded in cash operations workflows, including transaction threshold monitoring and timely escalation of suspicious activity to Compliance, while maintaining segregation between transaction processing and monitoring sign-off.

RECONCILIATION & REPORTING

• Reconciliation & reporting : Oversee daily custody/position reconciliation and daily/monthly regulatory and management reporting; ensure unresolved breaks and exceptions are escalated per the escalation matrix and evidenced for audit.

PRODUCT SUPPORT & QUALITY CONTROL

• Product transition : Partner with the Head of Operations to convert newly tested products and procedures into business-as-usual operations, including team training and live SOP updates.
• Quality control : Provide quality-control, ensuring externally performed work remains within the firm's risk and control framework.

ESCALATION & STAKEHOLDER MANAGEMENT

• Escalation point : Act as the point of escalation for complex client complaints, B2B counterparty issues, and exceptions unresolved at the executive level, escalating further to the Head of Operations where required.

Requirements:

• Bachelor's degree in Finance, Business, Accounting, or a related field.
• Relevant CMFAS certifications (e.g., Modules 1A, 6, 6A) for a Singapore capital markets services licence holder.
• 5–8+ years of experience in securities operations/back-office functions within a brokerage, custodian, or capital markets services entity, including at least 2–3 years in a supervisory or team-lead capacity.
• Experience supporting new product launches (e.g., CFD, futures, exchange direct clearing membership) is a strong plus
• Strong working knowledge of the Securities and Futures Act 2001 and its subsidiary regulations, particularly customer money and asset segregation requirements.
• Hands-on experience with back-office/settlement systems and multi-market settlement cycles (SG, HK, US).
• Demonstrated experience designing and enforcing maker-checker controls, exception handling, and escalation frameworks in a regulated environment
• Meticulous attention to detail combined with the ability to lead a small team under time pressure, particularly around same-day settlement cut-offs and corporate-action deadlines.