Operations Manager (Commercial and Environmental)

YY Circle; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading operations management company in Singapore is seeking an Operations Manager to oversee commercial and environmental projects. The role involves driving business growth, managing client relationships, and leading operational teams. Applicants should have at least 7 years of experience and preferably a background in Commercial and Environmental or Facilities Management. This position requires effective leadership and crisis management skills. An attractive compensation package is offered.

Qualifications

• At least 7 years of relevant experience needed.
• Preferably in Commercial and Environmental or Facilities Management.

Responsibilities

• Develop strategy plans to promote core values.
• Drive overall growth of business and operations.
• Manage professionalism of staff and mentor management.
• Collaborate with clients to achieve business goals.
• Coordinate with supervisor for quality service delivery.

Skills

Team leadership

Client relationship management

Budget planning

Crisis management

Inventory management

Job description

Operations Manager (Commercial and Environmental)

• Develop strategy plans to promote organisation core values
• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• 2. Drive business operations
  • Drive the overall growth of business and operations
  • Drive opportunities to improve market visibility and presence of the organisation
  • Lead budget planning for the organisation
  • Represent and promote the organisation
  • Direct the development and review of operation policies and procedures
• 3. Manage client relationships
  • Collaborate with clients to achieve business goals
  • Direct the development and review of strategic plans to improve relationships with clients
  • Oversee the conduct and review of contingency plans
  • Endorse emergency and crisis management response plans, processes and procedures
  • Provide direction on analysed trends of reported incidents
• 5. Manage cleaning services
  • Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
  • Ensure cleaning teams adhere to safety measures during cleaning operation
  • Assist in budget planning for cleaning operations
  • Review daily cleaning job reports for submission to management
  • Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
  • Covering of manpower if needed (requires you to do hands‑on cleaning)
  • Recruiting of manpower for projects
  • Resolving all matters/ incidents on site
• 6. Manage inventory, equipment and maintenance schedule
  • Stocktake and allocating of equipment and/or technologies and supplies to project sites
  • Identify and recommend suitable equipment and/or technologies to improve cleaning operations
  • Implement maintenance schedules for tools and equipment
• 7. Manage cleaning teams
  • Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff
  • Guide teams to respond to major incidents/emergencies and reporting it to the management
• 9. Any other tasks as assigned by the reporting officer.

Job Requirements

• At least 7 year(s) of working experience in the related field is required for this position.
• Preferably Managers specializing in Commercial and Environmental or Facilities Management