Operations Manager

MEXC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MEXC, a global cryptocurrency exchange, is seeking a Traffic Operations Specialist in Singapore to manage exchange app traffic resources, collaborate with algo and product teams, and optimize user journeys from exposure to deposit.

You'll build data-driven indicators, run A/B tests, and help scale traffic initiatives across multiple business lines, contributing to robust, high-growth platform performance in a fast-paced crypto landscape.

Qualifications

• Bachelor’s degree or above with 2+ years in traffic/user operation is required.
• Strong cross-team communication to align algorithm, product and R&D.
• Solid data analysis skills with ability to analyze traffic rules and point out optimizations.
• Self-motivated, meticulous and able to work under fast-paced high-growth conditions.
• Familiarity with crypto/fintech user behavior is preferred; knowledge of in-app traffic forms is a plus.

Responsibilities

• Oversee management and distribution of App traffic resources and interest-based placements.
• Collaborate with algorithm teams on personalized traffic targeting and optimize conversions via AB testing.
• Establish core data indicators for traffic ops and regularly output performance reviews.
• Work with PMO and R&D to promote automation of traffic tools and SOPs.
• Coordinate traffic demands across business lines and train teams to improve utilization.

Skills

Traffic operations

Data analysis

Cross-functional collaboration

Crypto/Fintech familiarity

Communication skills

Education

Bachelor’s degree or above

Job description

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.

Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Key Responsibilities

• Oversee the management and distribution of the exchange’s App full-end traffic resources (Push/In-app Message/Email/Featured Positions/Pop-ups), build a traffic resource pool and standardize allocation mechanisms to ensure closed-loop demand delivery.
• Collaborate with algorithm teams on personalized traffic targeting projects, design user layered touch strategies, and optimize the full-link conversion from exposure to deposit/transaction via A/B testing.
• Establish the core data indicator system for middle-tier traffic operations, regularly output review reports, identify conversion bottlenecks and push forward data-driven traffic optimization solutions.
• Cooperate with PMO and R&D teams to promote the productization and automation of traffic operation tools, formulate platform-level SOPs, and improve the efficiency of whole-platform traffic management.
• Coordinate traffic resource demands of multiple business lines, resolve resource conflicts, and provide traffic operation empowerment training for business teams to enhance overall traffic utilization efficiency.
• Track industry traffic operation innovation trends, promote the landing of new touch forms, and continuously optimize the platform’s traffic operation system.

Requirements

• Education & Experience：Bachelor’s degree or above, with 2+ years of relevant traffic/ user operation experience; experience in traffic touch operation of crypto exchanges is a strong plus.
• Cross-team Collaboration：Excellent cross-team communication and promotion capabilities, able to efficiently align with algorithm, product and R&D teams, and drive the landing of traffic strategies and innovative touch forms with clear logic and strong execution.
• Data Analysis Capability：Solid data analysis skills, sensitive to traffic and conversion data, able to use data tools to analyze traffic operation rules, identify conversion pain points and output actionable optimization solutions.
• Professional Quality：Strong self-motivation and learning ability, meticulous and patient in work; able to adapt to the fast-paced work pressure in a high-growth industry, and have a strong sense of responsibility for the closed-loop of work.
• Industry Insight：Basic understanding of crypto/fintech industry user behavior characteristics is preferred; familiar with App in-app traffic touch forms and resource position operation logic is a plus.

Why Join Us

At MEXC, we believe people do their best work when they are trusted with real responsibility and given the freedom to grow.

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.
• Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.
• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.
• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.
• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.