Human Resources Specialist

MEXC; Singapore; On-site; SGD 66,960 - 100,440; Full time

Job summary

MEXC is seeking an HR Operations professional to manage workforce data, maintain HRIS, and support full-cycle HR services for its China-based staff. The role involves coordinating insurance programs, driving HR projects, and ensuring compliant records management.

Native Mandarin and fluent business English are required, with strong Excel and HRIS experience. This position is based in Singapore, offering collaboration across global teams and opportunities to contribute to a rapidly expanding

Qualifications

• Proficient in Mandarin and fluent in English for stakeholder communication (internal & external).
• Advanced Excel skills for mass HR data sorting, analysis and reporting.
• Experience with HRIS operations and data management preferred.
• Solid communication, coordination and problem-solving abilities.

Responsibilities

• Collect full-range workforce HR data and maintain HRIS database.
• Standardize and securely archive employee personnel documents and records.
• Provide full-cycle HR operational support for all China business departments.
• Coordinate insurance providers, manage group medical, accident and travel welfare insurance.
• Lead business-oriented HR projects and cross-department resource coordination.
• Support end-to-end employee lifecycle processes for China-based staff.

Skills

Mandarin

English

Excel

HRIS

Microsoft Office

Tools

Microsoft Office Suite

Job description

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.

Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Key Responsibilities

• Collect full-range workforce HR data, maintain HRIS database, standardize and securely archive all employee personnel documents and records.
• Provide full-cycle HR operational support and stable collaboration for all China business departments.
• Act as the primary point of contact with insurance providers, manage group medical, accident, travel welfare insurance, covering renewal negotiation, premium reconciliation, employee claim coordination.
• Take part in business-oriented HR projects, conduct business demand research, coordinate cross-department resources to roll out HR initiatives.
• Support full end-to-end employee lifecycle procedures: onboarding, contract renewal, transfer, exit & offboarding for China-based staff.
• Complete ad-hoc data analysis, audit support and other temporary assignments assigned by HR leadership.

Requirements

• Native Mandarin, fluent business English; capable of independent communication with all China internal & external stakeholders.
• Proficient in Microsoft Office Suite, advanced Excel skills for mass HR data sorting, analysis and report generation; HRIS operation experience preferred.
• Excellent verbal & written communication, strong cross-team coordination and problem-solving ability.
• Minimum 2–3 years full-time in-house HR Shared Services / HR Operations experience; Web3, cross-border financial background highly preferred.
• Detail-oriented, data sensitive, strong compliance awareness and document management capability.

Why Join Us

Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.

Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.

Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.

Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.

Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.