Operations Lead, Foreign Vehicle Permits (24/7)

Land Transport Authority; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Land Transport Authority in Singapore is seeking an Assistant Manager, Foreign Vehicle Permits (Operations) to oversee a 24/7 operations environment for permits and related activities. You will review SOPs, develop practical solutions, and prepare training materials while supporting round-the-clock operations and vendor management to ensure regulatory compliance.

The role includes monitoring service delivery by vendors, handling contractual administration, coordinating with stakeholders on

Qualifications

• Review standard operating procedures and develop practical solutions.
• Create training materials for new and existing processes.
• Support round-the-clock operations and vendor management.
• Prepare reports for operational analysis.
• Monitor service delivery by vendors and coordinate with stakeholders to address issues.

Responsibilities

• Oversee 24/7 operations environment and ensure smooth permit handling for foreign vehicles.
• Respond to complex enquiries and ensure adherence to regulatory and contractual requirements.
• Coordinate with vendors and internal stakeholders on operational issues.
• Oversee staff training and ensure quality assurance across processes.
• Prepare and present performance reports for management review.

Skills

Knowledge in any discipline

Administrative skills

Analytical abilities

Writing and presentation skills

Adaptability and multitasking

Job description

Land Transport Authority in Singapore is seeking an Assistant Manager, Foreign Vehicle Permits (Operations) to oversee a 24/7 operations environment for permits and related activities. You will review SOPs, develop practical solutions, and prepare training materials while supporting round-the-clock operations and vendor management to ensure regulatory compliance.

The role includes monitoring service delivery by vendors, handling contractual administration, coordinating with stakeholders on