[LTA-VS] ASST MANAGER, FOREIGN VEHICLE PERMITS (OPERATIONS)

Land Transport Authority; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Land Transport Authority in Singapore is seeking an Assistant Manager, Foreign Vehicle Permits (Operations) to oversee a 24/7 operations environment for permits and related activities. You will review SOPs, develop practical solutions, and prepare training materials while supporting round-the-clock operations and vendor management to ensure regulatory compliance.

The role includes monitoring service delivery by vendors, handling contractual administration, coordinating with stakeholders on

Qualifications

• Review standard operating procedures and develop practical solutions.
• Create training materials for new and existing processes.
• Support round-the-clock operations and vendor management.
• Prepare reports for operational analysis.
• Monitor service delivery by vendors and coordinate with stakeholders to address issues.

Responsibilities

• Oversee 24/7 operations environment and ensure smooth permit handling for foreign vehicles.
• Respond to complex enquiries and ensure adherence to regulatory and contractual requirements.
• Coordinate with vendors and internal stakeholders on operational issues.
• Oversee staff training and ensure quality assurance across processes.
• Prepare and present performance reports for management review.

Skills

Knowledge in any discipline

Administrative skills

Analytical abilities

Writing and presentation skills

Adaptability and multitasking

Job description

What the role is:

ASSISTANT MANAGER, FOREIGN VEHICLE PERMITS (OPERATIONS)

What you will be working on:

You are part of a team that will oversee a 24/7 operations environment to manage permits and operations relating to foreign vehicles. The role requires you to review standard operating procedures, develop practical solutions and training materials, support round-the-clock operations and vendor management, and prepare reports for operational analysis.

You are required to monitor service delivery by vendors, manage contractual administration and coordinate with stakeholders to address operational issues, respond to complex enquiries, oversee staff training and ensure all processes align with regulatory and contractual requirements.

What we are looking for:

• Knowledge in any discipline
• Possess strong administrative and organisational skills
• High cognitive and analytical abilities
• Excellent writing and presentation skills
• Highly adaptable, able to work both independently and in a team, and multi-task in a dynamic and rapidly evolving environment
• Candidates with more than 2 years of working experience in a 24/7 operations environment may have an added advantage

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.