[LTA-VS] ASST MANAGER, FOREIGN VEHICLE PERMITS (OPERATIONS)

Land Transport Authority (LTA) Singapore; Singapore; On-site; SGD 58,000 - 78,000; Full time

Job summary

Land Transport Authority (LTA) Singapore seeks an Assistant Manager, Foreign Vehicle Permits (Operations) to oversee a 24/7 environment, review SOPs, and develop practical solutions and training materials for permit operations.

You will monitor vendor performance, coordinate with stakeholders on operational issues, respond to complex inquiries, supervise staff training, and ensure all processes meet regulatory and contractual requirements in a fast-paced setting.

Qualifications

• Administrative and organisational capabilities.
• High cognitive and analytical reasoning.
• Excellent writing and presentation skills.
• Able to adapt and work independently or in a team in a dynamic setting.
• Experience in a 24/7 operations environment is advantageous.

Responsibilities

• Oversee a 24/7 operations environment to manage foreign vehicle permits and related operations.
• Review SOPs and develop practical solutions and training materials.
• Monitor vendor service delivery and coordinate with stakeholders to address operational issues.
• Respond to complex enquiries and oversee staff training to ensure regulatory and contractual compliance.

Skills

Administrative skills

Analytical abilities

Writing & presentation

Adaptability

24/7 operations experience

Knowledge in any discipline

Job description

What the role is

ASSISTANT MANAGER, FOREIGN VEHICLE PERMITS (OPERATIONS)

What you will be working on

You are part of a team that will oversee a 24/7 operations environment to manage permits and operations relating to foreign vehicles. The role requires you to review standard operating procedures, develop practical solutions and training materials, support round-the-clock operations and vendor management, and prepare reports for operational analysis.

You are required to monitor service delivery by vendors, manage contractual administration and coordinate with stakeholders to address operational issues, respond to complex enquiries, oversee staff training and ensure all processes align with regulatory and contractual requirements.

What we are looking for

• Knowledge in any discipline
• Possess strong administrative and organisational skills
• High cognitive and analytical abilities
• Excellent writing and presentation skills
• Highly adaptable, able to work both independently and in a team, and multi-task in a dynamic and rapidly evolving environment
• Candidates with more than 2 years of working experience in a 24/7 operations environment may have an added advantage