24/7 Foreign Vehicle Permits Operations Lead

Land Transport Authority (LTA); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

The Land Transport Authority (LTA) is seeking an Assistant Manager, Foreign Vehicle Permits (Operations) to lead a 24/7 permits and operations team. You will review SOPs, develop practical solutions, and prepare training materials while supporting around-the-clock operations.

You will monitor service delivery by vendors, manage contractual administration, coordinate with stakeholders to resolve issues, and ensure compliance with regulatory and contractual requirements.

Qualifications

• Candidates must have strong administrative and organisational skills.
• Excellent writing and presentation abilities.
• High cognitive and analytical capabilities.
• Ability to work independently and in a team in a fast-paced environment.
• Candidates with 2+ years in a 24/7 operations environment may have an advantage.

Responsibilities

• Oversee 24/7 operations environment for permits and related activities.
• Review standard operating procedures and develop practical solutions and training materials.
• Support round-the-clock operations and vendor management; prepare reports for operational analysis.
• Monitor service delivery by vendors and manage contractual administration.
• Coordinate with stakeholders to address operational issues and respond to complex enquiries.
• Oversee staff training and ensure processes align with regulatory and contractual requirements.

Skills

Administrative skills

Analytical skills

Writing skills

Presentation skills

Multi-tasking

Teamwork

Job description

The Land Transport Authority (LTA) is seeking an Assistant Manager, Foreign Vehicle Permits (Operations) to lead a 24/7 permits and operations team. You will review SOPs, develop practical solutions, and prepare training materials while supporting around-the-clock operations.

You will monitor service delivery by vendors, manage contractual administration, coordinate with stakeholders to resolve issues, and ensure compliance with regulatory and contractual requirements.