Operations Executive (Medicare Transport Services)

BIG-FOOT MEDICARE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

BIG - FOOT LOGISTIC PTE LTD is seeking an Operations Executive for its Medicare transport operations. You will coordinate day-to-day scheduling and dispatching of transport vehicles and drivers, ensuring timely and safe patient transport.

The role requires strong organizational and communication skills, the ability to manage multiple priorities in a fast-paced environment, and a willingness to support ad hoc duties as assigned by the Head of Department.

Qualifications

• Fresh graduates may be considered.
• Healthcare industry experience is advantageous.
• Knowledge of medical equipment is advantageous.
• EMT certification or nursing qualifications (enrolled or registered with SNB) required.

Responsibilities

• Assist daily scheduling and dispatching of transport vehicles and drivers.
• Serve as first point of contact for hotline calls and enquiries.
• Assist with timely and safe transportation.
• Respond to on-ground occurrences.
• Coordinate with clients and internal departments for transport requests.
• Maintain fleet readiness, maintenance, cleanliness, and compliance with safety standards.
• Maintain records for drivers, vehicles, and transport logs.
• Assist with onboarding and rostering of drivers and attendants.
• Assist with incidents and delays, and report to Manager.
• Prepare and submit regular reports on transport activities and resource usage.
• Coordinate procurement of supplies and manage inventory.
• Perform other ad hoc duties as assigned by the HOD.

Skills

Healthcare experience

Medical equipment knowledge

Fresh graduates accepted

Education

EMT certification or nursing qualification

Job description

Company Overview

BIG - FOOT LOGISTIC PTE LTD is a logistics company specializing in medical transport services, ensuring safe and efficient patient transportation through coordinated operations and compliance with healthcare standards.

Job Summary

Operations Executive for Big-Foot Medicare is responsible for coordinating and assisting day-to-day operations of transportation. This includes scheduling, dispatching, compliance, vehicle readiness, and personnel coordination to ensure safe, efficient, and timely transport. The ideal candidate should have good organizational and communication skills, with the ability to handle administrative duty of multiple priorities in a fast-paced environment.

Responsibilities

• Assist with daily scheduling and dispatching of transport vehicles and drivers.
• Responsible for first point of contact with hotline calls and all enquiries.
• Assist with timely and safe transportation.
• Responsible to respond to occurrence happening on the ground.
• Coordinate with clients and internal departments for transport requests.
• Assist with fleet readiness, maintenance, cleanliness, and compliance with regulatory and safety standards.
• Maintain updated records for drivers, vehicles, and transport logs (eg. trip sheets, checklists, customer information).
• Assist with onboarding, rostering of drivers and attendants.
• Assist with incidents, accidents, any delays, and report to Manager
• Prepare and submit regular reports on transport activities and resource usage.
• Coordinate procurement of supplies and manage inventory.
• Perform other ad hoc duties as assigned by the HOD from time to time

Requirements

• Fresh grad may be considered
• Experience in healthcare industry will be advantageous.
• Knowledge on medical equipment will be advantageous.
• Must have EMT certification OR nursing qualifications. (enrolled or registered nurse with valid practicing certificate with SNB)

Working hours

• 5.5 days work week
• 9am to 6pm, Mon to Fri
• 9am to 1pm, Sat