Operations Executive (Freight Forwarding)

RICHWELL GLOBAL FORWARDING PTE. LTD.; Singapore; On-site; SGD 22,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental benefit

Career advancement

Training opportunities

5-day work week

Job summary

Richwell Global Forwarding PTE. LTD. in Singapore is seeking a proactive Freight Forwarding Assistant to join our team.

You will handle documentation for shipments, plan collections and deliveries to meet cut-off times, and prepare shipments while maintaining customer relationships. You will also follow up on shipment statuses, forecast customer requirements, and ensure KPI targets are met. The role requires attention to detail, good communication, and the ability to multi-task in a fast-paced

Qualifications

• Minimum 2 years of working experience in freight forwarding.
• Diploma / ITE preferably in Logistics / Supply Chain / Operations Management
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Good communication and interpersonal skills
• Able to multi-task and work independently in a fast-paced environment.
• Proficient in English; knowledge of different languages would be an advantage to communicate more fluently.
• Able to commit for overtime when required.

Responsibilities

• Handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Maintain regular contact/rapport in understanding and forecasting customer's requirements.
• Responsible to close all job files promptly to meet month end closing of accounts.
• Ability to ensure that KPIs are met.
• Knowledge of Sysfreight will be an added advantage.

Skills

MS Office

Communication

Organizational skills

Customer service

Education

Diploma/ITE in Logistics / Supply Chain

Tools

Sysfreight

Job description

Company Overview

An affiliate of a transportation company, Richwell Global Forwarding is a local freight forwarding Company located at the eastern side of Singapore. We are expanding actively and looking for a suitable candidate to grow the Company with us. If you are a team player whom loves challenges, we want you!

Job Scope

• Ability to handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Maintain regular contact/rapport in understanding and forecasting customer's requirements.
• Responsible to close all job files promptly to meet month end closing of accounts.
• Ability to ensure that KPIs are met.
• Knowledge of Sysfreight will be an added advantage.

Requirements:

• Minimum 2 years of working experience in freight forwarding companies
• Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Good communication and interpersonal skills
• Eager to learn and inquisitive by nature.
• Proficient in English, knowledge of different languages would be an advantage to communicate more fluently.
• Able to multi-task and work independently in a fast-paced environment.
• Positive attitude, meticulous, and possess good organizational skills.
• Able to commit for overtime when required

Benefits:

• Singaporeans preferred
• 5-daywork week
• Working Hours: 8.30am to 5.30pm /9am to 6pm
• Attractive Remuneration Package (Basic, AWS)
• Career Advancement
• Training Opportunities
• Medical and Insurance Coverage
• Dental benefit
• Company Events