Operations Executive, Freight Forwarding

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 39,000 - 64,000; Full time

Job summary

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking a freight executive to coordinate international shipments, manage documentation, and liaise with carriers, customs agents, and clients to ensure timely delivery.

You will book cargo, monitor transit, and provide updates to customers while resolving operational issues. The role requires strong communication, attention to detail, and robust logistics coordination skills to thrive in a fast-paced environment.

Qualifications

• Minimum 3 years of experience in freight forwarding.
• Proficiency in MS Office and high attention to detail.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Coordinate daily logistics, booking cargo, and scheduling transport for air or sea freight.
• Prepare, verify, and process shipping documents and ensure customs compliance.
• Track shipments and provide regular updates to clients to ensure satisfaction.
• Coordinate with transporters, port authorities, shipping lines, and airlines.

Skills

Strong communication

Attention to detail

Logistics coordination

Tools

MS Office

Job description

Job Summary:

We are seeking a freight executive that coordinates international shipments, manages documentation (bills of lading, invoices), and liaises with carriers, customs agents, and clients to ensure timely delivery. Key duties include booking cargo, monitoring transit, updating customers, and resolving operational issues. Requires strong communication, attention to detail, and logistics coordination skills.

Key Responsibilities:

1. Shipment Coordination: Manage daily logistics, booking cargo, and scheduling transport for air or sea freight.
2. Documentation Management: Prepare, verify, and process shipping documents (e.g., Bills of Lading, packing lists, invoices) and ensure customs compliance.
3. Customer Service: Proactively track shipments and provide regular updates to clients, ensuring high satisfaction.
4. Stakeholder Liaison: Coordinate with transporters, port authorities, shipping lines, and airlines for smooth operational flow.
5. Support & Troubleshooting: Assist direct supervisor / manager with operational tasks and resolve logistical issues to avoid delays

Requirements:

• Experience: Minimum 3 years of experience in freight forwarding required.
• Skills: Proficiency in MS Office and high attention to detail.
• Competencies: Ability to work in a fast-paced environment and handle high-pressure situation