Operations Executive - Air Export

Private Advertiser; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

The National Forwarder (S) Pte Ltd is seeking an Operations Executive - Air Export to manage end-to-end shipment processes, coordinating with customers, airlines, and warehouses to ensure timely delivery from origin to destination.

You will handle MAWB/HAWB documentation, export compliance, and coordination with overseas agents, while maintaining accurate records and meeting strict cut-off times in a fast-paced logistics environment.

Qualifications

• Diploma or Bachelor''s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 1-3 years of experience in freight forwarding, preferably in air export operations.
• Strong coordination and communication skills.
• Knowledge of MAWB/HAWB processes and export documentation.

Responsibilities

• Handle day-to-day air export shipments from booking to departure.
• Receive and process shipment instructions from customers and overseas agents.
• Coordinate with airlines and obtain flight schedules, space availability, and booking confirmations.
• Prepare and verify export shipping documents, including commercial invoices, packing lists, Air Waybills (AWB), certificates, and other required documents.
• Prepare and process MAWB and HAWB documentation.
• Coordinate with customs brokers and ensure timely completion of export customs clearance.
• Liaise with warehouses and trucking teams for cargo collection, delivery, and handover to airlines.
• Monitor cargo cut-off times and ensure shipments are delivered to the airline within required timelines.
• Track shipment status and provide timely updates to customers and overseas agents.
• Handle shipment amendments, cancellations, rollovers, and flight changes when required.

Education

Diploma or Bachelor''s degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

Excel

Outlook

Job description

About the role

The Operations Executive - Air Export is responsible for managing and coordinating the end-to-end air export shipment process, ensuring shipments are handled efficiently, accurately, and in accordance with customer requirements, airline procedures, and customs regulations. The role involves close coordination with customers, airlines, overseas agents, warehouse teams, customs brokers, transporters, and internal departments to ensure timely and smooth movement of air export shipments from origin to destination.

Key responsibilities

• Handle day-to-day air export shipments from booking to departure
• Receive and process shipment instructions from customers and overseas agents
• Coordinate with airlines and obtain flight schedules, space availability, and booking confirmations
• Prepare and verify export shipping documents, including commercial invoices, packing lists, Air Waybills (AWB), certificates, and other required documents
• Prepare and process Master Air Waybill (MAWB) and House Air Waybill (HAWB) documentation
• Coordinate with customs brokers and ensure timely completion of export customs clearance
• Liaise with warehouses and trucking teams for cargo collection, delivery, acceptance, and handover to airlines
• Monitor cargo cut-off times and ensure shipments are delivered to the airline within the required timelines
• Track shipment status and provide timely updates to customers and overseas agents
• Handle shipment amendments, cancellations, rollovers, and flight changes when required

About you

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
• 1-3 years of experience in freight forwarding, preferably in air export operations
• Good knowledge of air export freight forwarding operations
• Understanding of MAWB/HAWB processes and export documentation
• Familiarity with airline booking and cargo handling procedures
• Knowledge of customs clearance and export procedures
• Strong coordination and communication skills
• Good attention to detail and accuracyAbility to work under pressure and meet strict shipment cut-off times
• Proficiency in Microsoft Office, particularly Excel and Outlook

About us

The National Forwarder (S) Pte Ltd is a leading freight forwarding and logistics company.