Operations Executive

KLN Logistics Centre (Tampines) Pte Ltd; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

KLN Logistics Centre (Tampines) Pte Ltd is seeking a detail-oriented Logistics Coordinator to support aviation and logistics services. You will liaise with airlines, authorities, ground handlers, and vendors to ensure smooth cargo movements and timely service delivery.

The role involves handling documentation, regulatory compliance, and performance reporting, requiring strong communication skills and a team-oriented mindset. Based at Changi Cargo Complex, it offers a dynamic environment.

Qualifications

• Minimum Diploma in Logistics Management / Supply Chain / Business or related discipline.
• Attention to detail and positive attitude.
• Team player with strong interpersonal skills.
• Good verbal and written communication skills.
• Flexible and adaptable; proficient with MS Word and Excel.

Responsibilities

• Coordinate and monitor daily operational activities with airlines, airport authorities, ground handlers, transport providers and vendors.
• Support flight operations, cargo handling, documentation, and shipment coordination.
• Ensure timely execution of requirements and adherence to customer service standards.
• Prepare, verify, and maintain operational and shipping documentation accurately.
• Ensure compliance with aviation regulations, safety standards, customs requirements and SOPs.
• Monitor filing and record keeping of operational documents.
• Assist in handling operational audits and regulatory inspections.
• Communicate with customers and stakeholders regarding shipment status and updates.
• Coordinate with service providers to ensure operational efficiency and timely service delivery.
• Support escalation handling and resolve operational issues promptly.
• Monitor operational KPIs and prepare reports as required.

Skills

Team player

Interpersonal skills

Verbal communication

Written communication

Problem solving

Education

Diploma in Logistics / Supply Chain / Business

Tools

MS Word

MS Excel

Job description

About the role

Coordinate and monitor daily operational activities for aviation and logistics services, liaising with airlines, airport authorities, ground handlers, transport providers, and vendors to ensure smooth cargo and operational movements.

Key responsibilities

• Support flight operations, cargo handling, documentation, and shipment coordination activities
• Ensure timely execution of operational requirements and adherence to customer service standards
• Prepare, verify, and maintain operational and shipping documentation accurately
• Ensure compliance with aviation regulations, safety standards, customs requirements, and company SOPs
• Monitor and ensure proper filing and record keeping of operational documents
• Assist in handling operational audits and regulatory inspections when required
• Communicate with customers and stakeholders regarding shipment status, operational updates, and issue resolution
• Coordinate with service providers and vendors to ensure operational efficiency and timely service delivery
• Support escalation handling and resolve operational issues promptly
• Monitor operational KPIs and prepare operational reports as required

Requirements:

• Minimum Diploma in Logistics Management / Supply Chain / Business or related discipline
• Meticulous and possess positive attitude
• Team player with strong interpersonal skills
• Good verbal and written communication skills
• Flexible and adaptable
• Proficient in computer skills - MS Word, Excel

Working Locations: Changi Cargo Complex