OPERATIONS EXECUTIVE

REVOWORKS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

REVOWORKS PTE. LTD. in Singapore is looking for an Operations Manager to oversee daily operations across retail outlets, workshops, and logistics. You will plan schedules, coordinate resources, and interact with customers and partners seamlessly.

This role involves managing the service centre and ensuring safety and compliance, along with tracking performance metrics. The ideal candidate is experienced in operations management and is skilled in optimizing processes.

Qualifications

• Strong experience in managing daily operations effectively across multiple units.
• Ability to supervise and develop team members for enhanced performance.
• Familiarity with inventory and supply chain management practices.

Responsibilities

• Oversee daily operations across retail outlets and service centres.
• Manage service centre operations and ensure quality standards.
• Track key service metrics for improvement.

Skills

Operations management

Team supervision

Inventory management

Customer service

Job description

OPERATIONS MANAGEMENT

Oversee daily operations across retail outlets, workshop/service centre, fleet, and logistics.

Plan operational schedules, job assignments, and resource allocation to optimise productivity.

Coordinate with Admin and Finance on contracts, billing, and payment follow-ups.

Handle operational enquiries from customers, partners, and internal teams, ensuring timely and professional responses.

Supervise and develop team members to improve operational performance and accountability.

Support digitalisation initiatives and operational system improvements.

SERVICE CENTRE & WORKSHOP

Manage service centre operations including technicians and service advisors.

Monitor job cards, labour efficiency, and parts usage.

Ensure quality standards, proper service documentation, and timely job completion.

Maintain workshop safety, cleanliness, and compliance with regulatory requirements.

Track key service metrics such as turnaround time, customer satisfaction, and revenue.

FLEET OPERATIONS

Manage deployment and operational readiness of the company’s rental fleet.

Coordinate servicing schedules, inspections, and insurance renewals.

Monitor fleet utilization, mileage, and maintenance costs.

INVENTORY & SUPPLY CHAIN

Oversee and manage stock management for motorcycles, parts, and accessories locally and overseas.

Coordinate procurement, supplier negotiations, and replenishment planning.

Conduct periodic stock checks and ensure accurate inventory records.

PRODUCT & VENDOR COLLABORATION

Work with Sales on product development initiatives and new offerings.

Liaise with vendors to secure competitive pricing and supply terms.

Support product launches, bundled packages, and service innovations.