Operations Executive

ML FORTIS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

ML FORTIS SOLUTIONS PTE. LTD. is seeking an Operations Executive to support day-to-day retail operations, inventory management and order fulfilment in our Singapore offices. You will coordinate with suppliers, monitor stock levels and ensure accurate records across the supply chain.

The role requires strong organisational skills, attention to detail and effective communication with internal teams and partners. 2+ years in operations or retail is preferred.

Qualifications

• Diploma in Business Administration, Operations Management, Retail Management or related field.
• Minimum 2 years of relevant experience in operations, retail, logistics, inventory or a related environment.
• Experience in retail, minimart, FMCG or e-commerce operations will be an advantage.
• Good knowledge of inventory management, stock control and retail operations.
• Good communication and coordination skills.
• Strong attention to detail and problem-solving ability.

Responsibilities

• Assist in managing daily operational activities to ensure smooth and efficient business operations.
• Coordinate with suppliers and vendors on product orders, deliveries, stock availability and related operational matters.
• Monitor inventory levels and assist with stock replenishment, stock transfers and inventory control.
• Conduct regular stock checks and assist in investigating stock discrepancies, damages, shortages and variances.
• Assist with receiving, checking and organising incoming goods to ensure quantities and product details are accurate.
• Monitor daily sales, stock movement and operational reports and highlight issues to management.
• Support the implementation and maintenance of SOPs to improve operational efficiency.
• Assist with managing customer-related operational matters, including product availability, returns, exchanges and service issues.
• Monitor housekeeping, product display, workplace safety and general operational standards.
• Assist with online orders, delivery coordination and fulfilment activities where applicable.
• Maintain accurate operational records, reports and documentation.
• Assist with cost control by monitoring wastage, stock losses, operational expenses and other areas of operational efficiency.
• Support new outlet openings, operational projects and process improvement initiatives.
• Perform other operational and administrative duties as assigned by management.

Skills

Inventory management

Retail operations

Communication

Attention to detail

Problem solving

Coordination

2+ years experience

Education

Diploma in Business Administration, Operations Management, Retail Management or related field

Job description

Job Summary

The Operations Executive will support the day-to-day operational activities of the business, ensuring smooth and efficient retail operations, inventory management, order fulfilment, supplier coordination and administrative processes. The role requires strong organisational skills, attention to detail and the ability to coordinate effectively with internal teams, suppliers and business partners.

Key Responsibilities

• Assist in managing daily operational activities to ensure smooth and efficient business operations.
• Coordinate with suppliers and vendors on product orders, deliveries, stock availability and related operational matters.
• Monitor inventory levels and assist with stock replenishment, stock transfers and inventory control.
• Conduct regular stock checks and assist in investigating stock discrepancies, damages, shortages and variances.
• Assist with receiving, checking and organising incoming goods to ensure quantities and product details are accurate.
• Monitor daily sales, stock movement and operational reports and highlight issues to management.
• Support the implementation and maintenance of standard operating procedures (SOPs) to improve operational efficiency.
• Assist with managing customer-related operational matters, including product availability, returns, exchanges and service issues.
• Monitor housekeeping, product display, workplace safety and general operational standards.
• Assist with online orders, delivery coordination and fulfilment activities where applicable.
• Maintain accurate operational records, reports and documentation.
• Assist with cost control by monitoring wastage, stock losses, operational expenses and other areas of operational efficiency.
• Support new outlet openings, operational projects and process improvement initiatives.
• Perform other operational and administrative duties as assigned by management.

Requirements

• Diploma in Business Administration, Operations Management, Retail Management or a related field.
• Minimum 2 years of relevant experience in operations, retail, logistics, inventory or a related environment.
• Experience in retail, minimart, FMCG or e-commerce operations will be an advantage.
• Good knowledge of inventory management, stock control and retail operations.
• Good communication and coordination skills.
• Strong attention to detail and problem-solving ability.