Operations Executive

Ng Wah Hong Enterprises Pte Ltd; Singapore; On-site; SGD 31,000 - 45,000; Full time

Job summary

Ng Wah Hong Enterprises Pte Ltd is seeking an Operations Executive to plan, schedule and coordinate workshop jobs, issue Work Orders and monitor progress from start to finish.

You will liaise with technicians and the Sales Team, provide progress updates, and support cross-functional operations to meet delivery timelines in a fast-paced environment.

Qualifications

• Minimum GCE O-Level / NITEC / Diploma or equivalent.
• Experience in operations, workshop coordination, automotive, commercial vehicles or project coordination.
• Strong planning, scheduling and coordination skills.
• Able to manage multiple ongoing jobs simultaneously.
• Proactive and hands-on, with a strong sense of urgency.
• Good communication and problem-solving skills.
• Able to work closely with technicians and workshop personnel.
• Valid Singapore Class 3 driving licence required.
• Class 4 driving licence preferred.
• Able to work independently in a fast-paced workshop environment.
• Flexible and willing to provide cross-department support when required.

Responsibilities

• Plan, schedule and coordinate workshop jobs to ensure smooth day-to-day operations.
• Prepare and issue Work Orders based on job requirements and ensure relevant job information is accurately recorded.
• Monitor and follow up closely on project and job progress from commencement to completion.
• Proactively follow up on outstanding works and drive jobs according to the planned schedule.
• Coordinate with supervisors, technicians and relevant departments on manpower, job requirements and completion timelines.
• Provide timely job progress updates to the Sales Team.
• Assist the Operations Manager with all operations-related documentation, paperwork and records.
• Coordinate vehicles for LTA/NEA inspections and ensure vehicles are ready according to schedule.
• Conduct quality checks on completed vehicles to ensure works are properly completed and meet job requirements before inspection, delivery or handover to customers.
• Arrange and handle the collection and handover of customer vehicles.
• Shift and move vehicles within the workshop, carpark or between locations as required for operational needs.
• Maintain and update daily/weekly job schedules and vehicle movement records.
• Highlight potential delays, operational issues or outstanding matters to the Operations Manager.
• Liaise with customers and the Sales Team on vehicle collection, delivery and other operational arrangements.
• Provide cross-functional support to the Sales Support Team when required.
• Perform other operational duties as assigned by the Operations Manager or Management

Skills

Planning & scheduling

Operations coordination

Communication

Problem-solving

Driving licence

Education

GCE O-Level / NITEC / Diploma

Job description

Job Responsibilities

• Plan, schedule and coordinate workshop jobs to ensure smooth day-to-day operations

• Prepare and issue Work Orders based on job requirements and ensure relevant job information is accurately recorded

• Monitor and follow up closely on project and job progress from commencement to completion

• Proactively follow up on outstanding works and drive jobs according to the planned schedule

• Coordinate with supervisors, technicians and relevant departments on manpower, job requirements and completion timelines

• Provide timely job progress updates to the Sales Team

• Assist the Operations Manager with all operations-related documentation, paperwork and records

• Coordinate vehicles for LTA/NEA inspections and ensure vehicles are ready according to schedule

• Conduct quality checks on completed vehicles to ensure works are properly completed and meet job requirements before inspection, delivery or handover to customers.

• Arrange and handle the collection and handover of customer vehicles

• Shift and move vehicles within the workshop, carpark or between locations as required for operational needs

• Maintain and update daily/weekly job schedules and vehicle movement records

• Highlight potential delays, operational issues or outstanding matters to the Operations Manager

• Liaise with customers and the Sales Team on vehicle collection, delivery and other operational arrangements

• Provide cross-functional support to the Sales Support Team when required

• Perform other operational duties as assigned by the Operations Manager or Management

Requirements

• Minimum GCE O-Level / NITEC / Diploma or equivalent

• Experience in operations, workshop coordination, automotive, commercial vehicles or project coordination preferred

• Strong planning, scheduling and coordination skills

• Able to manage and follow up on multiple ongoing jobs simultaneously

• Proactive and hands-on, with a strong sense of urgency

• Good communication and problem-solving skills

• Able to work closely with technicians and workshop personnel

• Valid Singapore Class 3 driving licence required

• Class 4 driving licence preferred

• Able to work independently in a fast-paced workshop environment

• Flexible and willing to provide cross-department support when required

Career Progression

This position provides an opportunity to develop into a senior operations and management role, with increasing responsibility for workshop planning, project coordination, manpower deployment and overall operational efficiency.

Career Path:

Operations Executive → Senior Operations Executive → Assistant Operations Manager → Operations Manager

Progression will be based on individual performance, competency, experience, leadership ability, ability to take on greater responsibilities and business requirements.

Employees who demonstrate strong operational knowledge, planning capabilities and leadership potential may progressively take on responsibility for larger projects, workshop scheduling, manpower coordination and overall day-to-day operations.

Working Hours:

Monday - Friday: 9am - 6pm

Saturday: 9am - 1pm